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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,469 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,469 reviews

December 26, 2018

Great experience from start to finish .The appointment was easy to make The team keep me informed during the entire service review They let me know what needed immediate attention and More

by Geoff Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
Dec 27, 2018 -

Chuck Anderson Ford responded

Wonderful to hear. We appreciate the opportunity to keep doing business with you.

December 26, 2018

Service The service was excellent, as usual. The problem was diagnosed quickly and accurately. Repairs were scheduled and made in accordance to my schedule. B More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter
Dec 27, 2018 -

Chuck Anderson Ford responded

Dean, thanks for the great review. We appreciate your continued business.

December 26, 2018

Fun, professional, determined The entire staff makes the entire dealership experience enjoyable. Quick easy financing, fast service. No where else I'd go to buy or have my cars ser More

by Ziggy88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer
Dec 26, 2018 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're lucky to have such appreciative customers!

December 26, 2018

Oil change I was in and out with no problems at all everybody treated me good thank youI would recommend you to anybody that I talk to to go to the Ford dealersh More

by Fordlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead
Dec 26, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate your business!

December 23, 2018

Great experience. Everyone was helpful and friendly. They made it quick and easy. The dealership has the small personal feel that make you want to come back. More

by Hutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens, Scott Marshall
Dec 26, 2018 -

Chuck Anderson Ford responded

Thanks for your purchase and taking the time to leave us some feedback!

December 22, 2018

Great experience! I recently totaled my car and was in search for a new one! I found this awesome deal at chuck Anderson and had the pleasure of working with Dreke! He More

by Mmagee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stevens, Michael Dreke
Dec 26, 2018 -

Chuck Anderson Ford responded

Congratulations on your Fusion! We hope you enjoy it! If you have any questions feel free to give us a shout at anytime!

December 21, 2018

Oil Leak The service department at Chuck Andersen has treated me very well. I bought a 2017 F-150 that has require some warranty work and each time they have d More

by TERRY53160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Heather Berger
Dec 26, 2018 -

Chuck Anderson Ford responded

We're sorry that there was a small hiccup, but glad you were ultimately taken care of!

December 20, 2018

Electrical issues Everyone was very helpful even though it took a couple of tries to find the problem. I understand that intermittent problems are the hardest to find. More

by JHUSEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady, service tech, Al Murray, Cody Schneiter
Dec 21, 2018 -

Chuck Anderson Ford responded

Jerry you're the man, thank you for your awesome review!

December 19, 2018

Excellent car shopping experience! I had been a loyal customer to a different dealership for years. I decided to try this dealership as a change of pace. Derek was spot on with car sele More

by Wolfgolem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke
Dec 19, 2018 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad it all worked out for you!

December 19, 2018

New car purchase Nice and friendly customer service great deals couldn't find a better deal on the car I got nowhere near me made a 2 hour trip to get the car and am c More

by Sedo11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Marshall
Dec 19, 2018 -

Chuck Anderson Ford responded

Enjoy your CC! Thanks for the great feedback.

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