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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,472 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,472 reviews

December 20, 2018

Electrical issues Everyone was very helpful even though it took a couple of tries to find the problem. I understand that intermittent problems are the hardest to find. More

by JHUSEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady, service tech, Al Murray, Cody Schneiter
Dec 21, 2018 -

Chuck Anderson Ford responded

Jerry you're the man, thank you for your awesome review!

December 19, 2018

Excellent car shopping experience! I had been a loyal customer to a different dealership for years. I decided to try this dealership as a change of pace. Derek was spot on with car sele More

by Wolfgolem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke
Dec 19, 2018 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad it all worked out for you!

December 19, 2018

New car purchase Nice and friendly customer service great deals couldn't find a better deal on the car I got nowhere near me made a 2 hour trip to get the car and am c More

by Sedo11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Marshall
Dec 19, 2018 -

Chuck Anderson Ford responded

Enjoy your CC! Thanks for the great feedback.

December 18, 2018

Service as Usual. As always, no sweat ,no worry is, and rest assured. That's how I feel any and everytime I take my vehicles to Chuck Anderson Ford for all my Service n More

by TIMMYJ.CALLAWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead, Heather Berger
Dec 18, 2018 -

Chuck Anderson Ford responded

Thanks for the great review, and for your continued patronage!

December 18, 2018

Great experience! Mike worked hard to make my deal happen! The paperwork was complete and waiting on my signature. My car is great and am very happy with the whole tran More

by GAIL.FREEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katy Davis
Dec 19, 2018 -

Chuck Anderson Ford responded

Thanks Gail! We hope you enjoy your new car!

December 16, 2018

Perfect experience Fast friendly and professional. Everyone was very easy to work with. They answered all my questions. The car buying experience is usually a mess but t More

by r.miller0819@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Marshall
Dec 16, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We hope you enjoy ..got Explorer! Let us know if you have any questions!

December 16, 2018

Satisfied! First time using this dealership and was very pleased with everyone! They made you feel comfortable and did their best at making the experience pleasa More

by Ford Escape
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Stevens, Scott Marshall, Guy Bloom
Dec 17, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate you letting us earn your business!

December 13, 2018

New truck From the beginning to the end my wife and I felt very confident with them. First time buying a new vehicle and we are are pleased. From the salesman t More

by Scottkel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woomer, Guy Bloom
Dec 13, 2018 -

Chuck Anderson Ford responded

Thank you for the great review. We appreciate your business! Enjoy your new truck!

December 13, 2018

Service for Road Trip They were friendly, greeted me quickly, completed the work in a very timely fashion and were efficient. Overall it was a very pleasant experience. The More

by LBF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Rene Sisk
Dec 13, 2018 -

Chuck Anderson Ford responded

Thanks for taking the time to leave your feedback so future customers will feel comfortable when they choose Chuck Anderson Ford to do their service work!

December 13, 2018

they helped in locating exactly what we wanted and we even g Great personal very helpful to make sure you get what you want. We even got more extras than expected for the price.the other trucks didn't have some More

by BANJOEYES62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stevens, Scott Marshall, Trevor Shockley, Guy Bloom
Dec 13, 2018 -

Chuck Anderson Ford responded

Thanks for taking a second to leave us your feedback on your experience! We hope you enjoy your truck! If you have any questions feel free to give us a shout!

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