Back

Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,469 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
Contact Dealership

1910 West Jesse James Road

Excelsior Springs, MO

64024

Directions

By Type

Showing 1,469 reviews

December 10, 2018

It was easy and simple They got it in and got it fixed up for me. It was easy and a quick fix and good service. I appreciate it very much More

by JRWYATT14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Dec 10, 2018 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad we were able to help!

December 09, 2018

Passenger airbag recall replacement Passenger airbag recall replacement . Before replacement of airbag. Dash pad was smooth but after airbag replacement dash pad is deformed.. Servic More

by 2bridges1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Dec 10, 2018 -

Chuck Anderson Ford responded

Thanks for taking time to leave us your feedback. Please contact Nick Anderson at nick.anderson@chuckanderson.com or 816-630-1700, he would like to take a look at your dash to see how we can remedy the issue.

December 08, 2018

Great experience. Dreke was a tremendous help. He answered all of my questions and responded to them in a very quickly. He also had great customer service and I would d More

by Cdub1785
Recommend Dealer
Yes
Employees Worked With
Michael Dreke
Dec 08, 2018 -

Chuck Anderson Ford responded

Thank you for the excellent feedback! We hope you enjoy your new-to-you vehicle!

December 07, 2018

Efficient, reasonable & easy to work with I located the car through their website. Told them what I was trading in and what my expectations were. After several email communications we met and More

by J&C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Guy Bloom
Dec 07, 2018 -

Chuck Anderson Ford responded

We'er so happy you guys enjoyed your experience! We hope you enjoy your Edge as much as you enjoyed purchasing it! If you have any questions in the future please feel free to get a hold of us!

December 06, 2018

completely satisfied recall work done in time estimated. ride home and back. very happy all around.did not find source of periodic noise in front end. will take back if ne More

by 23MBARBOUR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Rene Sisk
Dec 06, 2018 -

Chuck Anderson Ford responded

Thank you for your feedback!

December 04, 2018

Good service, helpful, no hassle Chris was great to deal with in purchasing a new truck. He was extremely helpful through the entire process, and I always felt like I was receiving hi More

by Phumble25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woomer
Dec 04, 2018 -

Chuck Anderson Ford responded

Thanks for the awesome feedback! Enjoy your truck!

December 03, 2018

Great service Such nice people, they will go above and beyond to make sure your experience is good. I Trust the workers in service to take care of my vehicle and m More

by ringer3118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather , Cody Schneiter, Dave Moorhead, Rene Sisk
Dec 03, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate your honest feedback!

November 30, 2018

First morning of snow and ice. Despite the early morning snow and ice, the service dept still managed to provide a quick oil change. They have consistently exceeded all of my expec More

by Mike
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather! Deserves credit too on managing the appt, Cody Schneiter, Dave Moorhead
Dec 03, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate your continued patronage!

November 29, 2018

Love the people especially Josh Kesler People are friendly, I work close and they always get me in... trust their work... Dave in service is a great guy.. Josh Kesler is fantastic and I t More

by Mr.BretS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Kesler , Al Murray, Dave Moorhead
Nov 29, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We look forward to your next visit!

November 29, 2018

Works package Great services. They got my truck right in for a service visit. The customer waiting area was very nice to hang out in, plus they had some cool mustan More

by robert.bowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead
Nov 29, 2018 -

Chuck Anderson Ford responded

Thanks for the great review Robert! One of those Mustangs would look good in your driveway!

...
132
...