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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,469 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,469 reviews

November 29, 2018

Good service The service is always good here when I get my oil changes done. I would anyone with a Ford to get the works package done. More

by Shane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead
Nov 29, 2018 -

Chuck Anderson Ford responded

Thanks for the favorable review! What can we do to earn a higher score next time?

November 28, 2018

Service Had excellent experience with the service department on servicing my 2018 F-150. They were professional and took care of everything that I had questi More

by TAMMY.RAPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Nov 28, 2018 -

Chuck Anderson Ford responded

Thanks for the great review Tammy! What can we do to earn a 5 star review next time?

November 27, 2018

Excellent Servicr I am always so impressed with the service team , they are so helpful and very efficient . My car was taken in at the appt time and finished in no time More

by Mimdy Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Cody Schneiter, Dave Moorhead
Nov 27, 2018 -

Chuck Anderson Ford responded

Thanks for the great review Mindy! We hope you got back down to Texas before the snow hit.

November 24, 2018

Good people with good deals Very friendly people that wanna help you in anyway they can. I dealt with Dreke and will continue business with him in the future in I live over 4 hou More

by jjonpeters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy also was a great help in the finance department he was a pleasure to work with , Jim Stevens, Michael Dreke
Nov 25, 2018 -

Chuck Anderson Ford responded

Thanks Jon for such a great review! We appreciate your continued business even from afar!

November 23, 2018

Everyone is so nice I gave 5 out 5 rating because at Chuck Anderson Ford, it’s nice to have such nice car salesman. The guy that sold me my car was 10 out of 10 the best More

by Cody123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke
Nov 23, 2018 -

Chuck Anderson Ford responded

Thanks for the kind review! We hope you enjoy your vehicle!

November 23, 2018

Fast friendly service I called to schedule a routine oil change they got me in the very next day. They are very friendly and easy to work with they even washed my car for m More

by Aritterkc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 23, 2018 -

Chuck Anderson Ford responded

Thank you for the awesome feedback on our service department!

November 17, 2018

A satisfying experience. Our car was totaled. We needed a replacement. The staff understood and helped us get just what we needed. We appreciate your knowledge and friendli More

by Hitda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Woomer, Scott Marshall
Nov 18, 2018 -

Chuck Anderson Ford responded

We hope you enjoy your Focus! Thanks for the great feedback!

November 15, 2018

It was a good experience I was a little disappointed they got the carpet on the drivers floor dirty but was thankful it was not grease. It would be nice if they put a paper fl More

by Countrygal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Nov 15, 2018 -

Chuck Anderson Ford responded

I'm sorry one of the technicians wasn't very careful with their shoes. If you have time please run your vehicle by and we will take care of that for you. Ask for Nick Anderson.

November 15, 2018

Service Department Checked my car out and then called and told him what they did to fix it. Treated me with the most respect! That’s a BIG DEAL to me. More

by 525WJSCOBEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead
Nov 15, 2018 -

Chuck Anderson Ford responded

Thanks for the feedback! We're happy that we were able to meet your customer experience expectations.

November 14, 2018

My experience Everyone was very professional, got me out of a vehicle that didn’t run and put me in a nice truck that does. Good experience. More

by ROYBOY19592003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Marshall
Nov 14, 2018 -

Chuck Anderson Ford responded

Congratulations on your new truck! Keep us in mind when you need your routine maintenance handled!

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