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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,469 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,469 reviews

October 20, 2018

Recall Service at Chuck Anderson Ford I recently had a recall service done on my 2018 F-150 at Chuck Anderson and they were very timely about getting my truck in for service and getting my More

by JHUSEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead
Oct 20, 2018 -

Chuck Anderson Ford responded

Jerry, thanks for the awesome review! We enjoy visiting with you every time you're in! Feel free to stop by any time!

October 18, 2018

Deceptive information. Parts department lied to me and that don’t sit well with me. When I ask upfront about a deal that I viewed online. If deals are not available tell me More

by COLT45MAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts employee not Al., Dave Moorhead
Oct 19, 2018 -

Chuck Anderson Ford responded

Thanks for the feedback, it will be addressed.

October 18, 2018

Excellent experience! I reccomend Chris. He is awesome to work with and very knowledgeable. The whole car buying experience was quick and easy. Great price on a great car! More

by Footee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer
Oct 18, 2018 -

Chuck Anderson Ford responded

Thanks for the great review Nikole! Enjoy your new Escape!

October 17, 2018

I bought a gently used f-150. I highly recommend Chris as a salesperson. Very knowledgeable. Mike is very pleasant & personable as well. Mike has a good team & ask for Chris Wilmer More

by Meda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer
Oct 17, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! Enjoy your truck!

October 17, 2018

We would give Chuck Anderson Ford the best rating possible!! They go out of their way to give the best service for auto repair. They are very professional and personable!! They got our Ford Edge repaired right a More

by Dakotateddy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady, Brian Reavis, Cody Schneiter
Oct 17, 2018 -

Chuck Anderson Ford responded

We take pride in servicing our customer's vehicles! Thanks for leaving your feedback!

October 17, 2018

Great customer service. They were very friendly and helpful. They always take the time to explain things to me. They have great customer service skills. Always a pleasure to More

by Cargal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead
Oct 17, 2018 -

Chuck Anderson Ford responded

Thanks for the great review!

October 17, 2018

Great car buying experience! Dreke was amazing! After having a previous bad car buying experience I was very reluctant and nervous going into today. Dreke helped ease all my fears More

by stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Dreke
Oct 17, 2018 -

Chuck Anderson Ford responded

Thanks Stephanie for the great review! Enjoy your new Fusion!

October 16, 2018

Quick excellent service Was able to get in quick without an appointment and my vehicle was ready in less than an hour. Quick and easy, nothing else to say. More

by Firefighter445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead, Rene Sisk
Oct 16, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We're glad we were able to get you in and out!

October 16, 2018

Great service. They do a great job up there They took care of me quickly and professionally. I will continue to be a customer of chuck Anderson ford. I will recommend them to others. More

by Tjl30390
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Woomer, Dave Moorhead
Oct 16, 2018 -

Chuck Anderson Ford responded

Thanks for leaving your feedback!

October 16, 2018

Great people, great service! Been really helpful with any issue. Last time, the original prediction for a needed service was wrong and the fix proved to be a lot simpler. They fi More

by Brent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Oct 16, 2018 -

Chuck Anderson Ford responded

Glad to hear it was an easy fix Brent!

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