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Chuck Anderson Ford
Excelsior Springs, MO
1,476 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,476 reviews
October 17, 2018
Great customer service. They were very friendly and helpful. They always take the time to explain things to me. They have great customer service skills. Always a pleasure to They were very friendly and helpful. They always take the time to explain things to me. They have great customer service skills. Always a pleasure to work with. More
by Cargal
Verified CustomerEmployees Worked With
Cody Schneiter, Dave Moorhead
October 17, 2018
Great car buying experience! Dreke was amazing! After having a previous bad car buying experience I was very reluctant and nervous going into today. Dreke helped ease all my fears Dreke was amazing! After having a previous bad car buying experience I was very reluctant and nervous going into today. Dreke helped ease all my fears, he didn’t pressure me into buying anything I wasn’t ready for and listened to all my concerns. I was able to walk away with a great car at an even greater price. Everyone was very friendly and professional! Nick in finance was also a great help. I couldn’t have asked for a better experience! Thanks to everyone! More
by stephanie
October 17, 2018
I bought a gently used f-150. I highly recommend Chris as a salesperson. Very knowledgeable. Mike is very pleasant & personable as well. Mike has a good team & ask for Chris Wilmer I highly recommend Chris as a salesperson. Very knowledgeable. Mike is very pleasant & personable as well. Mike has a good team & ask for Chris Wilmer. More
by Meda
October 17, 2018
We would give Chuck Anderson Ford the best rating possible!! They go out of their way to give the best service for auto repair. They are very professional and personable!! They got our Ford Edge repaired right a They go out of their way to give the best service for auto repair. They are very professional and personable!! They got our Ford Edge repaired right away! More
by Dakotateddy12
Employees Worked With
Other Employees :
Brady, Brian Reavis, Cody Schneiter
October 16, 2018
Flat tire They got me right in had my tire plugged in less than 30 minutes and the cost was well below what I expected to pay...the staff is very friendly and i They got me right in had my tire plugged in less than 30 minutes and the cost was well below what I expected to pay...the staff is very friendly and it was great seeing Mr. Anderson and Mike...thanks to all...GREAT EXPERIENCE!!! More
by Loreeec
October 16, 2018
Quick excellent service Was able to get in quick without an appointment and my vehicle was ready in less than an hour. Quick and easy, nothing else to say. Was able to get in quick without an appointment and my vehicle was ready in less than an hour. Quick and easy, nothing else to say. More
by Firefighter445
Employees Worked With
Dave Moorhead, Rene Sisk
October 16, 2018
Great service. They do a great job up there They took care of me quickly and professionally. I will continue to be a customer of chuck Anderson ford. I will recommend them to others. They took care of me quickly and professionally. I will continue to be a customer of chuck Anderson ford. I will recommend them to others. More
by Tjl30390
Employees Worked With
Chris Woomer, Dave Moorhead
October 16, 2018
Great people, great service! Been really helpful with any issue. Last time, the original prediction for a needed service was wrong and the fix proved to be a lot simpler. They fi Been really helpful with any issue. Last time, the original prediction for a needed service was wrong and the fix proved to be a lot simpler. They fixed it no problem. More
by Brent
Employees Worked With
Cody Schneiter
October 16, 2018
Great service I’ve been taking my cars for the works oil change and tire rotation for the last couple of years. I’m always satisfied with my service and like that t I’ve been taking my cars for the works oil change and tire rotation for the last couple of years. I’m always satisfied with my service and like that they let me know when I need new air filters, wipers, etc and I get the choice to either do there or on my own. So far I’ve found everything I’ve needed at a reasonable price and have just gotten it taken care of at Chuck Anderson Ford More
by Mari
Employees Worked With
Dave Moorhead
October 16, 2018
Battery service I came to Chuck Anderson Ford to get a price on new battery for my truck. Price was reasonable and asked if they could swap out battery anytime soon. I came to Chuck Anderson Ford to get a price on new battery for my truck. Price was reasonable and asked if they could swap out battery anytime soon. It only took about 15 minutes and I was on my way home with new battery More
by Truck
Employees Worked With
Dave Moorhead
