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Chuck Anderson Ford
Excelsior Springs, MO
1,469 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,469 reviews
October 16, 2018
Great service I’ve been taking my cars for the works oil change and tire rotation for the last couple of years. I’m always satisfied with my service and like that t I’ve been taking my cars for the works oil change and tire rotation for the last couple of years. I’m always satisfied with my service and like that they let me know when I need new air filters, wipers, etc and I get the choice to either do there or on my own. So far I’ve found everything I’ve needed at a reasonable price and have just gotten it taken care of at Chuck Anderson Ford More
by Mari
Verified CustomerEmployees Worked With
Dave Moorhead
October 16, 2018
Battery service I came to Chuck Anderson Ford to get a price on new battery for my truck. Price was reasonable and asked if they could swap out battery anytime soon. I came to Chuck Anderson Ford to get a price on new battery for my truck. Price was reasonable and asked if they could swap out battery anytime soon. It only took about 15 minutes and I was on my way home with new battery More
by Truck
Employees Worked With
Dave Moorhead
October 16, 2018
Flat tire They got me right in had my tire plugged in less than 30 minutes and the cost was well below what I expected to pay...the staff is very friendly and i They got me right in had my tire plugged in less than 30 minutes and the cost was well below what I expected to pay...the staff is very friendly and it was great seeing Mr. Anderson and Mike...thanks to all...GREAT EXPERIENCE!!! More
by Loreeec
October 12, 2018
Great as always! Fast, they got my Fusion in at the time of the appointment. The service adviser kept me up to date date on the progress even though I hadn' as always! Fast, they got my Fusion in at the time of the appointment. The service adviser kept me up to date date on the progress even though I hadn't been there very long at all. The service manager Paul Palmer checked on me and even Mike Anderson! End result a great experience, as always! More
by edweidler
October 11, 2018
Best car buying experience in my life Everyone from the time we walked in the door the first time to time we left with the Newer car Treated us like family and went out of the way to make Everyone from the time we walked in the door the first time to time we left with the Newer car Treated us like family and went out of the way to make us happy. More
by JERRY.SWAIN1
October 11, 2018
Great experience buying first ford Had a great experience with ANDERSON FORD! Chris was very helpful and made the car buying experience very easy. Would highly recommend anyone looking Had a great experience with ANDERSON FORD! Chris was very helpful and made the car buying experience very easy. Would highly recommend anyone looking for a new or used car to give this place a look! Will definitely be buying my next vehicle from here again More
by Chuckfresh12
October 09, 2018
Recall service Best Customer Service ever! Heather service dept is very courteous and I recommend her for best attitude ever encountered of all other companies I Best Customer Service ever! Heather service dept is very courteous and I recommend her for best attitude ever encountered of all other companies I deal with.! More
by SENDNOMAIL2ME
Employees Worked With
Heather
October 08, 2018
Just Amazing We went to Chuck Anderson because my husband's truck broke down and we needed a second vehicle. Dreke was awesome! He helped find the perfect SUV for We went to Chuck Anderson because my husband's truck broke down and we needed a second vehicle. Dreke was awesome! He helped find the perfect SUV for me (I can't tell you how much I love it!!!) and a little car for my husband to get back and forth to work in. He even remembered blue suckers for my five year old and his friend when we came back the next day! (Despite their Batman vs. Superman differences. 😊) I will definitely not only recommend Chuck Anderson, but Dreke himself. Thanks again for everything!! More
by CHRISSY_APPLES
Employees Worked With
Michael Dreke
October 07, 2018
Awesome, helpful, friendly service at Chuck Anderson Ford Highly recommend! This was my first time having my vehicle serviced at Chuck Anderson Ford- Very happy with the service!! I will return! Thank so much Highly recommend! This was my first time having my vehicle serviced at Chuck Anderson Ford- Very happy with the service!! I will return! Thank so much! More
by KT
Employees Worked With
Al Murray, Chance Baker, Cody Schneiter
October 07, 2018
Most professional and easy service experience I have ever Professional and easy service. Friendly and listened to my problem with the car. Made my serve experience very convenient without any hassle. I wi Professional and easy service. Friendly and listened to my problem with the car. Made my serve experience very convenient without any hassle. I will definitely use the serve department again. More
by Melissa
Employees Worked With
Cody Schneiter
