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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,469 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,469 reviews

October 07, 2018

F150 water pump Great and speady service!!! Cody did a great job getting my truck back on the road in 1 day. I would Highly recommend this service department! More

by Busbyr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Oct 08, 2018 -

Chuck Anderson Ford responded

Glad we were able to get you in and out quickly! Please let us know if there's anything else we can do to help out in the future!

October 07, 2018

Had body work done They were very fast and they did it right! I’m so glad that I choose to go through Chuck Anderson.My car looks like it was never wreaked More

by SMMOLSO97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Chuck Anderson Ford responded

We're glad you utilized our full-service body shop! Don't forget, we perform routine maintenance, fulfill larger service needs and sell new/pre-owned vehicles every day as well!

October 06, 2018

Fabulous! They went above and beyond to help me find the car of my dreams. They were helpful, knowledgeable, very friendly and genuine. These qualities are why More

by TE-V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Montgomery, Chance Baker
Oct 06, 2018 -

Chuck Anderson Ford responded

Thanks for the continued business!

October 04, 2018

Happy Customer Had oil changed, tires rotated, and a state inspection on our Ford Edge. All were completed in a very timely manner and they even gave it a wash job! More

by SWINJIM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Cody Schneiter, Dave Moorhead
Oct 04, 2018 -

Chuck Anderson Ford responded

We're glad to have had the opportunity to work on your vehicle! We'll see you next time!

October 03, 2018

Pleasant and efficient They were very courteous and professional. Service was performed in a timely manner and was contacted promptly, letting me know the service was comple More

by EJ64465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 03, 2018 -

Chuck Anderson Ford responded

We're glad to hear you were satisfied with the servicing of your vehicle!

October 02, 2018

They were very courteous They listened to what we wanted and ordered this vehicle,just like we asked,very easy and were treated well.We wanted to trade locally and were able t More

by comMailman
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer
Oct 02, 2018 -

Chuck Anderson Ford responded

Thanks for the awesome review! We hope you enjoy your 2018 F-150 for years to come!

September 30, 2018

Bad breaks My break lines had rusted apart and I Walked in with no appointment. This is my only vehicle. The service writters were friendly and informative, and More

by Beavis0628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady West, Cody Schneiter, Dave Moorhead
Oct 01, 2018 -

Chuck Anderson Ford responded

We're glad we could get your truck handled for you and get you back on the road! Thanks for leaving us your feedback!

September 29, 2018

Good fair buying experience Good easy fair buying experience . Salesman was knowledgeable about the truck. Was able to come to an agreed price pretty easily. Closing was quick wi More

by RUITOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Woomer
Sep 29, 2018 -

Chuck Anderson Ford responded

Thanks for the feedback! Enjoy the truck!

September 29, 2018

Great service I always take my car to Chuck Anderson for service. They treat me honestly and fairly. I trust them to always tell me what needs to be done now and wh More

by KPALMER45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead, Katy Davis
Sep 29, 2018 -

Chuck Anderson Ford responded

Thanks for the awesome feedback! We look forward to your next visit!

September 26, 2018

Best experience Made paying a car so easy my wife and I bought a another car from Chris best sale man i have had and with being new to the area didnt try to stick it More

by Towtruck517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Woomer
Sep 26, 2018 -

Chuck Anderson Ford responded

Thanks for the kind words. We're happy to be your hometown dealer!

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