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Chuck Anderson Ford
Excelsior Springs, MO
1,468 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,468 reviews
Verified Customer
May 24, 2023
Had to go back several times because they kept forgetting stuff that went with title, said we wanted a 4 ye loan, when we got paperwork it was a 5 yr loan. There was a warning in the system for air bags that stuff that went with title, said we wanted a 4 ye loan, when we got paperwork it was a 5 yr loan. There was a warning in the system for air bags that should have been taken care of before it was aold, when I ask abour it I was told to takw ir somewhere else. Should have stuck with Smithville Ford... More
by sburksbb
Employees Worked With
Other Employees :
Jim Stevens
May 20, 2023
Repairs where warranty work. Once they started they realized more parts were needed. Took care of the recall as quickly as possible. Once they started they realized more parts were needed. Took care of the recall as quickly as possible. More
by RGILLIP
Employees Worked With
Dustin Rose, Justice Barger
May 19, 2023
My son bought a vehicle from here in Feb he didn't want the warranty cause usually they are pointless but they talked him into didn’t wanna see him leave there without one 3 months later check engine ligh the warranty cause usually they are pointless but they talked him into didn’t wanna see him leave there without one 3 months later check engine lights comes so he took it to a local mechanic to have it diagnosed they told him wat was wrong so since he bought the warranty he took it to the dealership to see if it was covered under the warranty and he told them wat was wrong with the vehicle when he showed up to the appointment so they decided to diagnose it and charge him $155 for what we told them was already diagnosed he was just seeing if it was covered under his warranty which it isn't go figure u buy a 2020 vehicle and drive it for 3 months u don't expect to have any issues very disappointed is chuck Anderson Ford this will be the last vehicle we buy from you and I'll be sure I inform my friends n family that also have purched vehicles from this dealership. More
by Lesmbradley02
Employees Worked With
Dustin Rose, Justice Barger
May 18, 2023
This dealership is family owned, what I like about it is the are honest and will do you right. Quick and easy, everyone is there is absolutely Great. I recommend Cody, he is professional and very helpful the are honest and will do you right. Quick and easy, everyone is there is absolutely Great. I recommend Cody, he is professional and very helpful, I throughly enjoyed working with him!!!! More
by danmathena
Employees Worked With
Other Employees :
Jim Stevens, Dustin Rose, Baylee Dennis
May 16, 2023
We have used this dealership for over 25 years. The Anderson family have always been nice, courteous, helpful and professional. The Anderson family have always been nice, courteous, helpful and professional. More
by KADABRKEMOM
