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Chuck Anderson Ford
Excelsior Springs, MO
1,468 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,468 reviews
September 13, 2018
Great vehicle from an honest dealership I received a fair deal and had a good experience with Chuck Anderson. They seemed to be honest and operated in a straightforward manner, with an unde I received a fair deal and had a good experience with Chuck Anderson. They seemed to be honest and operated in a straightforward manner, with an understanding of the internet marketplace pricing with an old fashioned approach to customer service and business. I recommend them and would suggest working with them for your purchasing needs. More
by JoeThePro
Employees Worked With
Chris Woomer, Chance Baker
September 13, 2018
Great. This is thhe second vehicle I have purchases at Chuck Anderson and the sales staff, finance department and management have always treated us great. This is thhe second vehicle I have purchases at Chuck Anderson and the sales staff, finance department and management have always treated us great. I was not pressures into anything and they answered all our questions. More
by TAMMY.RAPP
Verified CustomerSeptember 11, 2018
Great place to get service work done Dave was great to work with from scheduling the appointment to paying the bill. Service work was done quickly. The waiting lounge was comfy and mmmm d Dave was great to work with from scheduling the appointment to paying the bill. Service work was done quickly. The waiting lounge was comfy and mmmm donuts. More
by Jackospades003
September 10, 2018
Great Experience! Had a great experience working with Chris and Nick today buying our Ford Escape! Highly recommend their service and patience, GREAT PEOPLE! Honest, re Had a great experience working with Chris and Nick today buying our Ford Escape! Highly recommend their service and patience, GREAT PEOPLE! Honest, reliable, not pushy, and easy to talk to. 5 stars from the Manley family! More
by Ember
September 10, 2018
Great car and easy to work with We found Dreke through Autotrader and they had just the car we were looking for. He went out of his way to explain every feature on the car and was v We found Dreke through Autotrader and they had just the car we were looking for. He went out of his way to explain every feature on the car and was very willing to take as much time as we needed to decide. Chance was also good to work with on financing and helped us figure out what our options were. Again, easy folks to deal with. More
by DBARZEN
Employees Worked With
Michael Dreke, Chance Baker
September 05, 2018
Another more than satisfactory trip to chuck Anderson Ford I needed new tires and once again received excellent care from the folks in service, parts, and management. All helped decide the right tires for my d I needed new tires and once again received excellent care from the folks in service, parts, and management. All helped decide the right tires for my driving needs and at the best price. Always get the best service More
by EBRINTZ
September 04, 2018
Perplexing problem We had a sudden loss of ability to start our vehicle. Battery was not the problem. Further search revealed ignition problem that required a part to be We had a sudden loss of ability to start our vehicle. Battery was not the problem. Further search revealed ignition problem that required a part to be replaced in the steering column. Job was done quicker than expected. More
by EBRINTZ
Employees Worked With
Cody Schneiter
September 01, 2018
Purchase of New Vehicle! I have dealt with the Chuck Anderson Ford dealership for both new vehicle purchases and service/ repairs for over 20 years. Service has always been p I have dealt with the Chuck Anderson Ford dealership for both new vehicle purchases and service/ repairs for over 20 years. Service has always been performed well. New vehicle purchases have always been handled with no hassle or pressure. Everyone is knowledgeable and treats you like family. After you deal with them once, they will be a friend for life. More
by BCRISLER
Employees Worked With
Other Employees :
Jim Stevens, Doug Montgomery, Chance Baker, Cody Schneiter, Dave Moorhead
August 30, 2018
Nice and friendly I love my truck. Thanks for helping out. Wasn’t happy with the delivery company, but I understand it’s no fault of dealership. Thanks again. It’s a gr I love my truck. Thanks for helping out. Wasn’t happy with the delivery company, but I understand it’s no fault of dealership. Thanks again. It’s a great truck More
by TOMEHOLT
August 28, 2018
Professional, friendly service keeps us coming back We are buying our fourth vehicle and wouldn’t go anywhere else. When they didn’t have exactly what my wife was looking for, Doug showed us how to buil We are buying our fourth vehicle and wouldn’t go anywhere else. When they didn’t have exactly what my wife was looking for, Doug showed us how to build our “dream car” and then they would deliver it for us. We returned the next day and they had found exactly what we wanted. We had it the very next day. Nick Anderson saw a better financing option for us and took it. Jim had nothing to do with this sale, but saw us on the lot and came out for a visit anyway. He remembered our last purchase almost 6 years ago. We could spend time driving and shopping all over KC, but why when you have family-friendly professionals right here in Excelsior. Thanks again! More
by BR
