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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,468 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,468 reviews

August 27, 2018

Very pleasant Alwsys great and friendly service. Am a long time customer and have never left unsatisfied with any of the customer service reps. Thank you all!! More

by randalrmyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Aug 27, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate your continued support!

August 27, 2018

Easy and simple out the door! Great group of guys working at the dealership. Jim helped me from out of state getting my trade in and the new car deal all worked up. Had the modific More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Woomer, Jim Stevens, Chance Baker
Aug 27, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We hope gore trip back to Texas was as easy as your trip up!

August 26, 2018

F-150 Purchase We were very pleased with the process when purchasing our 2016 F-150. Chris was great to work with, and the price was fair with no hidden fees. We l More

by PB65stang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer, Chance Baker
Aug 26, 2018 -

Chuck Anderson Ford responded

We hope you enjoy your truck! Thanks for taking a minute to leave us your feedback!

August 26, 2018

Fast and friendly buying experience I had been looking at a particular type of used car for purchase on and off for about 6 months. I found one on their website that was a good deal amd More

by Cyberasassin78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woomer
Aug 26, 2018 -

Chuck Anderson Ford responded

Thanks for giving us the opportunity to earn your business! Thanks for the honest feedback. We've made a ton of changes since your family or friends have tried purchasing a vehicle from us. Our service department has also received a facelift and a change in personnel. We would love the opportunity to earn your service business.

August 25, 2018

The Works - oil change, etc. I was very impressed with the employees - very professional and extremely helpful! They even washed my car when they were done! I've never had that More

by VGB101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Aug 26, 2018 -

Chuck Anderson Ford responded

Thank you for letting us know that you enjoyed your experience!

August 25, 2018

Exp Oil Change Excellent customer service and work on vehicle. Able to schedule a time that was convenient and completed work in a timely manner. Always use their More

by Tmurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Aug 25, 2018 -

Chuck Anderson Ford responded

Thanks for the great feedback!

August 25, 2018

Perfect, each and every time we come in! As a longtime Chuck Anderson client (45 yrs +) I’ve been through several cars and many service items. Everything has alway been carefully explained as More

by Clyde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead, Katy Davis
Aug 25, 2018 -

Chuck Anderson Ford responded

Thanks Clyde! We always appreciate your business!

August 24, 2018

Good Experience We were pleased with our used car buying experience. We were able to take a drive, have the car looked over by our mechanic, and purchase it all in o More

by JulieK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Montgomery
Aug 24, 2018 -

Chuck Anderson Ford responded

Julie thanks for your feedback!

August 23, 2018

Service As always, my experience with the service dept. was absolutely outstanding! Always take care of me with a minimum of fuss and answer all my questions More

by JHUSEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Chance Baker, Cody Schneiter, Dave Moorhead
Aug 23, 2018 -

Chuck Anderson Ford responded

Jerry, you're the man! Can't wait for your next visit!

August 21, 2018

Sarah's first brand new car. We had a very nice experience. Our salesman, Mike Dreke was very professional,knowledgeable, patient and kind. I always buy local whenever possible, C More

by Jd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Chance Baker
Aug 22, 2018 -

Chuck Anderson Ford responded

Thanks for the feedback JD! We hope Sarah enjoys her new ride!

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