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Chuck Anderson Ford
Excelsior Springs, MO
1,469 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,469 reviews
April 20, 2023
Felt like he cared more about selling the car than he did about me being a customer. Before we closed on the deal he ran out because he had his sons soccer practice. Didn't explain my interest rate, came bac about me being a customer. Before we closed on the deal he ran out because he had his sons soccer practice. Didn't explain my interest rate, came back today and he washed my car, handed me the keys and didn't say anything. Would never refer anyone to him at the dealership. Didn't explain anything about the car. Let us take it for a test drive that's about it More
by gonzalesmadilin@gmail.com
Verified CustomerEmployees Worked With
Mike burton
April 18, 2023
It was an absolute pleasure to work with Cody and Andre. All aspects of the sale went very smoothly and they were fully transparent and honest. Even though the regular finance guy was on vacation, it went v All aspects of the sale went very smoothly and they were fully transparent and honest. Even though the regular finance guy was on vacation, it went very quickly and smoothly. I never felt like I was being misled or lied to. Truly an enjoyable experience! More
by clint.anderson
April 13, 2023
I have put my trust in this dealership since 2011. They have always been accommodating, and thorough. I appreciate their service very much! They have always been accommodating, and thorough. I appreciate their service very much! More
by NURSEAPRILJ
Employees Worked With
Dustin Rose, Grace Morgan
April 12, 2023
This team went above and beyond to fit my needs and make my experience easy and enjoyable my experience easy and enjoyable More
by Tadmellenthin
April 06, 2023
Justin and team were great communicators to listen to our needs and share specifics of car. They worked with us on price by sharing their info on the car and gave fair value for our trade in. There wasn’t a needs and share specifics of car. They worked with us on price by sharing their info on the car and gave fair value for our trade in. There wasn’t any pressure or rush for us to make a decision regarding the car. Justin was very professional with the most pleasant demeanor. I plan to recommend Justin and the Chuck Anderson team to family and friends! Thank you for your assistance! More
by Tess
March 31, 2023
Great service! Very honest and affordable. The workers have amazing communication and I appreciate the time they take in working on my vehicle. Very honest and affordable. The workers have amazing communication and I appreciate the time they take in working on my vehicle. More
by AGOULD3
Employees Worked With
Dustin Rose, Grace Morgan
