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Chuck Anderson Ford
Excelsior Springs, MO
1,469 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,469 reviews
March 29, 2023
Everyone was very pleasant and courteous! The work was finished well, but took longer than expected, or I would have given 5 stars. The work was finished well, but took longer than expected, or I would have given 5 stars. More
by dlswope58
Verified CustomerEmployees Worked With
Dustin Rose, Grace Morgan, Justice Barger
March 25, 2023
All the service you should expect from a professional service department They have always treated me fair Thanks, Nick service department They have always treated me fair Thanks, Nick More
by Don
March 25, 2023
They did right by us 2 different vehicals (occasions. ) Very helpful, friendly and trustworthy. Customer service is what this world is lacking, but not with them! Professional, honest, friendly, we've de ) Very helpful, friendly and trustworthy. Customer service is what this world is lacking, but not with them! Professional, honest, friendly, we've dealt with many dealerships and feel best by doing business with them. We will refer and definitely keep them at the top of our list when when we need another vehicle! More
by michaelclay352
March 24, 2023
The experience I had was great! I was treated very well by everyone! Carla was right there with updates when I needed them. Any questions I had if Carla did not know she would find I was treated very well by everyone! Carla was right there with updates when I needed them. Any questions I had if Carla did not know she would find the right person and would have the answer the next time we would chat. When Carla was away working on something else Celinda was always right there to step in and get me squared away! 5 stars to every technician that had a hand in this, they all did amazing work! Car looks brand new, just like I drove it off the lot for the first time! Thank you everyone for your hard work and dedication you have towards the work you do! More
by Matt.happy
March 23, 2023
Fast and excellent service. The technicians are great to work with. The ladies in the office are the best. The technicians are great to work with. The ladies in the office are the best. More
by JSHylton
Employees Worked With
Other Employees :
Dustin Rose, Grace Morgan, Baylee Dennis
March 21, 2023
It was a wonderful experience. They made you feel good that you had chosen them for purchasing a vehicle. They made you feel good that you had chosen them for purchasing a vehicle. More
by blkdru2
Employees Worked With
