Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chuck Anderson Ford
Excelsior Springs, MO
1,469 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,469 reviews
February 27, 2023
All of the staff at Chuck Anderson were great to work with. Cody did an outstanding job at finding a Truck and following up throughout the process. with. Cody did an outstanding job at finding a Truck and following up throughout the process. More
by mriley
Verified Customer
January 30, 2023
Best service department I have ever used! Customer service supported highly trained technicians who work in the cleanest garage you will ever see. By the way you can see, the shop is in ful Customer service supported highly trained technicians who work in the cleanest garage you will ever see. By the way you can see, the shop is in full view from the customer waiting room. More
by Teaveling man
Employees Worked With
Other Employees :
Dustin Rose, Grace Morgan, Justice Barger
January 29, 2023
Andre Black was the biggest selling point for me, My son appreciated the willingness to work with with us. The small town feel, friendly and welcoming from everyone, i would score off the charts. The invent appreciated the willingness to work with with us. The small town feel, friendly and welcoming from everyone, i would score off the charts. The inventory was important, but it was the above and beyond service from everyone that got and will keep our business. More
by Bsanders14
Employees Worked With
Andre Black I would score 6 stars
January 28, 2023
Overcharged for labor for replacing the variable cam cylinoid on my 2016 Ford f150. Only takes 1 hour book time and I was charged for apx 2 hours. Also had an apt for brake and rotor replacement on Thur cylinoid on my 2016 Ford f150. Only takes 1 hour book time and I was charged for apx 2 hours. Also had an apt for brake and rotor replacement on Thursday morning and they didn't start work til the following Monday. Finally got truck back Wednesday. More
by kjtaylor8902
Employees Worked With
Grace Morgan, Justice Barger
January 28, 2023
Friendly to the point no hassle no bs just easy purchase great sales staff was in and out with my new ride in a hour highly recommend Chuck Anderson for you next vehicle perches easy finance clean professio great sales staff was in and out with my new ride in a hour highly recommend Chuck Anderson for you next vehicle perches easy finance clean professional services More
by carlday
Employees Worked With
Other Employees :
Jim Stevens
January 28, 2023
Very courteous efficient and always friendly I have lots of confidence in this dealership. I also have lots of trust in the mechanic’s. The dealership is also spotless! of confidence in this dealership. I also have lots of trust in the mechanic’s. The dealership is also spotless! More
by JAYJAR4321
Employees Worked With
Dustin Rose, Grace Morgan
January 26, 2023
Cody and the chuck Anderson team are great! My favorite place to buy my cars! My favorite place to buy my cars! More
by HAMILTONCRAIG49
Employees Worked With
Other Employees :
Dustin Rose, Grace Morgan, Dave Norton, Justice Barger
