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Chuck Anderson Ford

Excelsior Springs, MO

4.7
1,482 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our ...
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,482 reviews

July 09, 2022

Best customer service ever! They always go above and beyond. Will always come here from now on More

by Jordanleigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Jul 11, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review Jordan!

July 08, 2022

We’ve been doing business with Chuck Anderson Ford for years. Great team of people. More

by Deanjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose
Jul 08, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback!

July 07, 2022

Super friendly staff! Always a good explanation of the work that was done. Nice clean waiting area where you can view your vehicle while it is being serviced. More

by LOUANNGIAMALVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Jul 07, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback!

July 06, 2022

Friendly staff, clean waiting area and bathrooms and fast service for putting on 4 new tires More

by Jmehuntley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Jul 06, 2022 -

Chuck Anderson Ford responded

Thanks for trusting us with your Chevrolet! We appreciate your business and look forward to seeing you next time!

July 02, 2022

Took me in on time. Work done in a reasonable time. Personable, knowledgeable sraff there. More

by TATATURNER15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Jul 05, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent experience with our new car sales department!

July 02, 2022

Quick and efficient oil change/tire rotation service at a good price. Very clean facilty with an open customer lounge with visibility to the work bays. Plenty of refreshment options for customer purchase and More

by BATMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Jul 05, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciated your review on your recent service visit!

July 02, 2022

Always quick and easy to work with. I have questions and they get me answers. More

by elizabethann1070
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Jul 05, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback Elizabeth!

July 02, 2022

They did an excellent job on our car, they went the extra mile thanks you More

by WAR2BAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review !

July 01, 2022

Very polite and keeps your appointments running on schedule. I don’t need 14 words! More

by suhouser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jul 01, 2022 -

Chuck Anderson Ford responded

Thanks for your kind feedback!

June 30, 2022

Carla did absolutely amazing with keeping me updated while my vehicle was in the shop. It took a while for my vehicle to get back to me due to shipping parts. This wasn’t in any control over the departm More

by Cole.norm.steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla
Jul 01, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback!

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