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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,483 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our ...
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,483 reviews

May 14, 2022

Mike Burton was such a great help in finding exactly what I needed. I appreciate Jim, the Sales Manager, looking for extra rebate money. Michael Gardner in finance made the warranty purchase very easy. More

by KEVDOGANDROBIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens
May 16, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase!

May 13, 2022

I have been very pleased with the service & the persons we have dealt with since we left the previous dealership we had been with for about 15 years. Anderson Ford has been most helpful in service we have More

by DADAMS1933
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
May 13, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your continued business and look forward to serving you next time as well!

May 12, 2022

Very nice people to work with, both on the phone and in person.. kept me informed on parts on order and if delayed. More

by H.M.PETTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
May 12, 2022 -

Chuck Anderson Ford responded

Thanks for your feedback! Having to wait on parts is never a fun experience, we appreciate your patience.

May 12, 2022

Very accommodating called for appointment on Thursday for Saturday and they were able to get me in. More

by PM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
May 12, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent experience with our service department!

May 11, 2022

Went in for some maintenance on our F150. Timely service. Helpful information. Very pleased. I plan to go back for service. More

by rvshanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
May 12, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

May 10, 2022

Everything went smoothly and timely. Also good customer service. My only suggestion is a car wash should be automatically included. Usually I am asked if I want it, but not yesterday. More

by JINXFISHERD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
May 11, 2022 -

Chuck Anderson Ford responded

Jinx, I'm sorry to hear that! We definitely should've asked. If you'd like to bring it out today, we'll get it washed for you!

May 11, 2022 -

Chuck Anderson Ford responded

Jinx, thanks for coming back out today to get your car washed! It's always a pleasure!

May 10, 2022

Anderson Ford is awesome . .great service and great people. Wouldn't go any where else. More

by Katrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan , Jim Stevens, Dustin Rose
May 11, 2022 -

Chuck Anderson Ford responded

Thanks for the feedback Katrina!

May 10, 2022

We were very pleased with the salesman and service if I was going to purchase another car I would get it through you More

by Jgreenwood095@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose
May 11, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback!

May 09, 2022

They made buying our van very simple and kept us informed at every step of the journey More

by Ddaspires
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback!

May 07, 2022

Great people and great service. Always do an excellent job and very accommodating. Would highly recommend. More

by jwbates317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
May 09, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review!

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