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Chuck Anderson Ford
Excelsior Springs, MO
1,470 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,470 reviews
April 01, 2022
professionals responsible and good customer service I recommend it. they finish the job in the time they tell you they're going to last in repair recommend it. they finish the job in the time they tell you they're going to last in repair More
by Maria Benitez
Verified CustomerEmployees Worked With
Dustin Rose, Grace Morgan
March 25, 2022
Everyone was very helpful and patient. They were able to help me understand everything I needed to know. They were able to help me understand everything I needed to know. More
by delaneybecker18
March 24, 2022
Fast, friendly service. Not my first purchase from them. Michael did a great job from beginning to end. Would highly recommend. Not my first purchase from them. Michael did a great job from beginning to end. Would highly recommend. More
by EASLEYKARLA
Employees Worked With
Michael Burton
March 24, 2022
Great service with nice people! I would definitely recommend anyone to buy or at least take a look at some very nice vehicles with good prices! I would definitely recommend anyone to buy or at least take a look at some very nice vehicles with good prices! More
by Dennis allen
Employees Worked With
Johnathan hasse , Brennan Hammons
March 19, 2022
I went in for transmission issues and the staff was really honest and nice with my family and I. I have a 2013 Ford Focus and the transmission are bad. They were able to see me a day after calling them really honest and nice with my family and I. I have a 2013 Ford Focus and the transmission are bad. They were able to see me a day after calling them abs were super kind. I really recommend them to anyone who needs work done on their vehicle! More
by Alex
Employees Worked With
Dustin Rose, Grace Morgan
March 17, 2022
Took over 2 months to get done- Got car nack and still want 100% fixed had to wait again for parts Also other stuff happened I have no visual proof so Im not going to say it in here want 100% fixed had to wait again for parts Also other stuff happened I have no visual proof so Im not going to say it in here More
by toadconrad
Employees Worked With
March 16, 2022
I had a great experience. The staff was great and upfront. Everything thing was done in a timely manner. I would highly recommend them! The staff was great and upfront. Everything thing was done in a timely manner. I would highly recommend them! More
by Jlewis8168009
March 11, 2022
The service was prompt and professional. The quality of service was top notch. I would come back The quality of service was top notch. I would come back More
by Roger.elsea
