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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,470 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,470 reviews

February 23, 2022

Quick very nice and repaired the problem for me. took care of me very happy More

by lynneh1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Feb 23, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review! We appreciate your business!

February 20, 2022

Getting parts was an understandable challenge. The work done was quality. One disappointment was greasy fingerprints on the hood & fender when I work hard to keep a great-looking truck. More

by mjwilli78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Feb 21, 2022 -

Chuck Anderson Ford responded

I'm so sorry for the greasy fingerprints, if you bring it back in we would be more than happy to clean them off for you. Not sure how it was delivered back to you like that.

February 18, 2022

I had a great experience. I was in for an oil change and tire rotation. They were quick and efficient. More

by lassandraharris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Feb 18, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review! We appreciate your business and look forward to seeing you next time!

February 18, 2022

My experience of purchasing my 2018 Ford F-150 was awesome. Salesman Dylan Wyse went above and beyond truly amazing. And financial Michael Gardner made it happen!! From purchasing to quick lane, this More

by Truck family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Wyse
Feb 18, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business!

February 15, 2022

The Service Department does a great job. They are very knowledgeable, accommodating and get you in and out-making our services visits a nice experience. More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Feb 15, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review Tim!

February 14, 2022

Service was done on time and I was kept apprised of any new info that had changed since the initial evaluation. More

by Terri.irons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan, Leah Riddle
Feb 15, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review, we look forward to seeing you next time!

February 14, 2022

Scott Marshall and the dealership went above and beyond to help me find the perfect car! A process that can be stressful was instead fast, easy and painless! Highly recommend Chuck Anderson Ford and Scott More

by Alyshakendall1114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Marshall
Feb 15, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review! We appreciate your business!

February 12, 2022

Service department was nice and they got me in on time like always! Did a good job in a timely fashion as always! Will definitely keep coming there! More

by Pjwanger1016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Feb 14, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

February 12, 2022

Friendly, fast, clean, had my vehicle ready in the estimated time. Didn’t try to get you to purchase something you didn’t go after. More

by KCLongfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 14, 2022 -

Chuck Anderson Ford responded

Thanks for taking a minute to leave us your feedback on your service visit!

February 12, 2022

Great service team and very friendly folks who care about their customers. Thanks again for your help More

by RKING017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady West-Sr Master Technician , Dustin Rose
Feb 14, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback!

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