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Chuck Anderson Ford
Excelsior Springs, MO
1,469 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,469 reviews
Verified Customer
December 15, 2021
Fantastic! Great communication and fast service. They fixed my problem in one day, after another dealership tried and failed to fix it 3 times before. fixed my problem in one day, after another dealership tried and failed to fix it 3 times before. More
by candyolesen
Employees Worked With
Not sure who helped me but both male and female were very helpful
December 10, 2021
I appreciate that they keep the appointments right on time. It does not waste my time or theirs. Thank you... time. It does not waste my time or theirs. Thank you... More
by Ella..
Employees Worked With
Other Employees :
Cody, Katy Davis, Dustin Rose, Grace Morgan, Leah Riddle
December 09, 2021
We had an appointment with a salesperson but he wasn't there. Another associate apologized for the delay & he would take care of us. It was Mr Cory Anderson & he was great! Everything ran smoothly, quick there. Another associate apologized for the delay & he would take care of us. It was Mr Cory Anderson & he was great! Everything ran smoothly, quickly. He was informative and answered all our questions. It was a great experience & he made sure our new car was gassed up & washed! We appreciate all he did. He made us very comfortable. Thank you Cory! More
by NancyW
December 08, 2021
The technicians do great work and the service team is always kind and courteous. Wouldn't service my Fords anywhere else. always kind and courteous. Wouldn't service my Fords anywhere else. More
by ga1720
December 06, 2021
Always personable and answers all your questions. They have a great office staff that takes care of your business. have a great office staff that takes care of your business. More
by Kirk Bland
December 05, 2021
My car had a recall that I was never notified for.. I brought my car in and it was months past the expiration for the recall. I'm now having to spend over $2,000 before Christmas to have a working vehicl brought my car in and it was months past the expiration for the recall. I'm now having to spend over $2,000 before Christmas to have a working vehicle. My children both under age 8, will not be able to have much of a Christmas because of this. I'm so angry, disappointed, and saddened. I'm so frustrated and will never buy another Ford vehicle. More
by Alainacarroll2013
Employees Worked With
Dustin Rose, Leah Riddle
