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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,469 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,469 reviews

December 04, 2021

I have never had a problem with anyone or with the work everyone has been curtious and helpful More

by Gissmopup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Dec 06, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

December 04, 2021

They run a TIGHT SHIP at that place!!Very They run a TIGHT SHIP at that place!! Very FRIENDLY...Very COMPITANT Employees!! First time I have ever been there....and I WILL go Back!! More

by Carmen.j.coble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Dec 06, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

December 03, 2021

T h e y a r e a m a z i n g ! That's a lot of work to type a simple good job. Lol More

by Alex.Martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts department manager., Dustin Rose, Grace Morgan, Leah Riddle
Dec 06, 2021 -

Chuck Anderson Ford responded

Thanks for your feedback!

November 27, 2021

I had a last minute vehicle inspection to get and they squeezed me into their busy schedule. Very grateful for their assistance. More

by WILLIEBPOPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan, Leah Riddle
Nov 29, 2021 -

Chuck Anderson Ford responded

Thanks for the 5-star review Willie!

November 27, 2021

Dustin Rose is just an awesome person. Keeps me informed every step of the way on my truck. Plus I always get a- one service. Won’t take my vehicle anywhere else but Chuck Anderson!! More

by Truck family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Nov 29, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

November 27, 2021

I was pleased with the service provided. The issue was fixed and a couple others as well. More

by moore.robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Nov 29, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback Robert.

November 27, 2021

Most helpful, efficient and courteous dealership I have ever dealt with. They go above and beyond and have exceeded my expectations. More

by BRENDA-GRANTHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose
Nov 29, 2021 -

Chuck Anderson Ford responded

Thanks for the kind words Brenda!

November 26, 2021

The entire process was very easy from start to finish. Cody Anderson was very helpful and answered all of my questions. He went the extra mile and actually delivered the vehicle personally to my home. More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens
Nov 29, 2021 -

Chuck Anderson Ford responded

Thanks for the review Brian!

November 25, 2021

Diagnosis’s problem - ordered part. Part was in the next day. Very happy with the service! More

by dahr24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Nov 25, 2021 -

dahr24 responded

Thanks for the quick response in getting my problem diagnosed and repaired. I also appreciate asking my permission to order the part and giving me the amount before hand.

November 21, 2021

By far the best dealership in my area, wether it is new or preowned vehicle the service and warranty are outstanding. More

by Teaveling man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose, Leah Riddle
Nov 22, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

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