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Chuck Anderson Ford
Excelsior Springs, MO
1,482 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,482 reviews
December 08, 2021
The technicians do great work and the service team is always kind and courteous. Wouldn't service my Fords anywhere else. always kind and courteous. Wouldn't service my Fords anywhere else. More
by ga1720
December 06, 2021
Always personable and answers all your questions. They have a great office staff that takes care of your business. have a great office staff that takes care of your business. More
by Kirk Bland
Verified CustomerDecember 05, 2021
My car had a recall that I was never notified for.. I brought my car in and it was months past the expiration for the recall. I'm now having to spend over $2,000 before Christmas to have a working vehicl brought my car in and it was months past the expiration for the recall. I'm now having to spend over $2,000 before Christmas to have a working vehicle. My children both under age 8, will not be able to have much of a Christmas because of this. I'm so angry, disappointed, and saddened. I'm so frustrated and will never buy another Ford vehicle. More
by Alainacarroll2013
Employees Worked With
Dustin Rose, Leah Riddle
December 04, 2021
They run a TIGHT SHIP at that place!!Very They run a TIGHT SHIP at that place!! Very FRIENDLY...Very COMPITANT Employees!! First time I have ever been there....and I WILL go Back!! They run a TIGHT SHIP at that place!! Very FRIENDLY...Very COMPITANT Employees!! First time I have ever been there....and I WILL go Back!! More
by Carmen.j.coble
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
November 27, 2021
Most helpful, efficient and courteous dealership I have ever dealt with. They go above and beyond and have exceeded my expectations. ever dealt with. They go above and beyond and have exceeded my expectations. More
by BRENDA-GRANTHAM
November 27, 2021
Dustin Rose is just an awesome person. Keeps me informed every step of the way on my truck. Plus I always get a- one service. Won’t take my vehicle anywhere else but Chuck Anderson!! every step of the way on my truck. Plus I always get a- one service. Won’t take my vehicle anywhere else but Chuck Anderson!! More
by Truck family
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
