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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,469 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,469 reviews

November 20, 2021

Everyone was extremely helpful and took care of what was needed. They also were very polite. More

by cwhartnett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens, Katy Davis, Grace Morgan
Nov 22, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

November 19, 2021

Great dealership. Upfront pricing. Promptly answered all of my questions. A very painless experience. I would recommend to anyone. More

by Mark Schirk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Chuck Anderson Ford responded

Thanks for the kind words Mark! Enjoy your sweet new Bronco!

November 17, 2021

I like this dealership because they are thoughtful and helpful. They did everything in a timely manner. I always go there to get the works done on my car and I know everything is done correctly. More

by fjchapi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Nov 18, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback. We appreciate your continued business and look forward to your next visit!

November 13, 2021

Great service! My truck was in and out in a timely fashion. Couldn’t have been more pleased! More

by MARKSPOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Nov 15, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback Mark! We always enjoy seeing you up here!

November 11, 2021

Badazz people great service. Good body work The Badazz people great service. Good body work The quicklane lady wears a bit too much make up thought More

by 91gsdsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens, Katy Davis, Dustin Rose, Grace Morgan
Nov 11, 2021 -

Chuck Anderson Ford responded

Thanks for the review. We don't find it to be relevant your opinion on how much make up our Quicklane Manager wears or doesn't wear. We appreciate the opportunity to service your vehicle, please keep those thoughts to yourself.

November 11, 2021

Everything went well. They explained everything to me and was done in a timely manner. More

by judyg1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Nov 11, 2021 -

Chuck Anderson Ford responded

Thanks for the feedback. May we ask if everything was done in a timely manner and everything went well, why did you select a 3-star rating for Grace?

November 09, 2021

The staff is fast and friendly. Thenonly issue I had was the tech that worked on the vehicle did not rotate the tires or check the air pressure. More

by BCarty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Nov 10, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback. I would be more than happy to make sure we rotate the tires and check the air pressures if you'd like to run it by!

Nov 10, 2021 -

BCarty responded

No worries, I fixed it when I got home. I'll just make sure to say something when I come back again in 6 months for another one.

November 06, 2021

Excellent customer service. I would recommend this dealership to everyone who is looking for new or used. More

by Tmillsap101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens, Dustin Rose, Ethan Miller, Grace Morgan
Nov 08, 2021 -

Chuck Anderson Ford responded

Thanks for the 5-star review!

November 04, 2021

My experience with Cody Anderson was awesome. I will recommend him any time I possibly can. He was very knowledgeable, accommodating and easy to work with. More

by kathyeirvine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Chuck Anderson Ford responded

Kathy thanks for taking the time to send us a review.

November 01, 2021

Everbody was friendly and helpful and got my truck done when they said it would be More

by padsberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose, Grace Morgan
Nov 01, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

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