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Chuck Anderson Ford
Excelsior Springs, MO
1,469 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,469 reviews
Verified Customer
October 06, 2021
Was very pleased with the service I received on a recalled part that had to be replaced. Will definitely get my business on my 2004 Ranger. And will recommend them to friends and family. recalled part that had to be replaced. Will definitely get my business on my 2004 Ranger. And will recommend them to friends and family. More
by Dcchief711
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
October 02, 2021
I couldn't be more satisfied with the work your body shop done on my truck, I haven't seen this kind of quality in a long time, thank you done on my truck, I haven't seen this kind of quality in a long time, thank you More
by Artie
September 30, 2021
Very Professional, Great communication, Friendly, Honest and Fair. Respectful. Addressed all concerns in a timely manner. and Fair. Respectful. Addressed all concerns in a timely manner. More
by vromano53
September 27, 2021
Usually pretty good but my daughters lug nuts on her car were not properly tightened. Very disappointed and glad we caught it and tighten them so her tire didn’t come off. So be careful for going in for rec were not properly tightened. Very disappointed and glad we caught it and tighten them so her tire didn’t come off. So be careful for going in for recall’s obviously the tech/ mechanic didn’t care that day . I won’t be taking either vehicle back unfortunately. More
by rhodusa
Employees Worked With
Chris Collins
September 24, 2021
I’ve used Chuck Anderson multiple times to program and cut keys for used cars we’ve purchased. I paid them $70 to do this yesterday knowing there a always a chance it won’t work. I’m good with that. Howev cut keys for used cars we’ve purchased. I paid them $70 to do this yesterday knowing there a always a chance it won’t work. I’m good with that. However they did but and program the key to the ignition and it worked great. However the main reason we wanted a second key was to prevent being locked out of the car. Chuck Anderson failed to program the remotes to lock/unlock or open then trunk. Luckily I had stopped by another body shop on the way home for something else and they assisted on completing this process. More
by Williams
Employees Worked With
No clue who I spoke with no one gave me their name
