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Chuck Anderson Ford
Excelsior Springs, MO
1,482 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,482 reviews
Verified Customer
October 18, 2021
Very friendly, went out of their way to help. Stayed late so I could purchase my car so I could purchase my car More
by Darla
October 17, 2021
Salesman was good to my gf but not to me he didn't even shake my hand or say thank you he seemed irritated with me while im trying to decide the best possible deal for me wasn't happy at all with him also shake my hand or say thank you he seemed irritated with me while im trying to decide the best possible deal for me wasn't happy at all with him also the car needed a good detail several spots on the interior they did a very small clean More
by SHELTONROBERT2013
October 14, 2021
Always had a good experience there. Mostly oil changes, but recently had a mouse get chewed up in the air/heater blower motor in our Edge. Whoa, the smell. Did a good job fixing and cleaning. Felt sorry fo but recently had a mouse get chewed up in the air/heater blower motor in our Edge. Whoa, the smell. Did a good job fixing and cleaning. Felt sorry for the mechanic that got that job. Thanks. More
by Gary
Employees Worked With
Dustin Rose, Grace Morgan
October 13, 2021
Friendly workers and were so helpful when it came to dealing with my insurance! Would definitely recommend to family and friends! dealing with my insurance! Would definitely recommend to family and friends! More
by Bethanyharvey10
Employees Worked With
October 13, 2021
Jim and the crew at Chuck Anderson went out of their way to help us on our F150 purchase. When a few unexpected problems arose, they got on them and got them fixed. Fantastic experience. I definitely recomm to help us on our F150 purchase. When a few unexpected problems arose, they got on them and got them fixed. Fantastic experience. I definitely recommend them! More
by Tmillsap101
Employees Worked With
Other Employees :
Jim Stevens, Dustin Rose, Ethan Miller, Grace Morgan
