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Chuck Anderson Ford
Excelsior Springs, MO
1,472 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,472 reviews
September 19, 2024
All the people at Chuck Anderson Ford were very nice and helpful. They helped me get a car that I love. helpful. They helped me get a car that I love. More
by foote.tammy
Verified Customer
September 14, 2024
Truck still leaks water and they had for months and returned and still leaks and they said no working on it anymore it's out of warranty. It's been a problem from day one and they drug feet so it would returned and still leaks and they said no working on it anymore it's out of warranty. It's been a problem from day one and they drug feet so it would be out of warranty More
by CRR728
Employees Worked With
September 10, 2024
One of the best car buying experiences I’ve ever experienced. Smooth, easy and fast. experienced. Smooth, easy and fast. More
by heatheroland
September 08, 2024
Very helpful, but not pushy. Very polite. Very knowledgeable about the vehicle we purchased. Gave us a very good trade in price. Very polite. Very knowledgeable about the vehicle we purchased. Gave us a very good trade in price. More
by jingram6618
Employees Worked With
August 28, 2024
These guys went out of their way to make this process easy, especially for my wife.They brought several cars to the front door of the dealership so she was able to see them as it was extremely hot outsid easy, especially for my wife.They brought several cars to the front door of the dealership so she was able to see them as it was extremely hot outside. More
by cc870088
Employees Worked With
Other Employees :
Javier Roder
August 23, 2024
Paul is the best. .. kept me informed of what was going on. THEY CAME AND PICKED UP MY CAR from work. Extended warranty usage was seamless Took a little bit to fix but .. kept me informed of what was going on. THEY CAME AND PICKED UP MY CAR from work. Extended warranty usage was seamless Took a little bit to fix but it was out of their control. Definitely will use them again. More
by kcp1022
Employees Worked With
August 07, 2024
It was an enjoyable experience. Miles was very good to deal with and knowledge of the product he was selling Jim Stevens was outstanding as well. Jim turned out to be about my age Miles was very good to deal with and knowledge of the product he was selling Jim Stevens was outstanding as well. Jim turned out to be about my age so we had a lot in common. I did feel like family and would recomend Anderson Ford as the place to buy your new car............JACK. More
by jack.larkin
Employees Worked With
July 24, 2024
I was working with a sales representative to purchase a pre-owned truck and it ended up being sold from under me by another employee. Poor communication between the staff and poor customer service. Mike Bu pre-owned truck and it ended up being sold from under me by another employee. Poor communication between the staff and poor customer service. Mike Burton was very helpful but I think there was an inside deal that occurred that he had no control over. More
by ewilson108
Employees Worked With
July 07, 2024
Justin was really helpful, kind and just great to work with. It was a very smooth process that didn’t take long at all. I would highly recommend Justin if you are looking to buy a vehicle. with. It was a very smooth process that didn’t take long at all. I would highly recommend Justin if you are looking to buy a vehicle. More
by CINDYSPICER
June 21, 2024
Jacob was very responsive to questions and made sure all concerns were addressed during the sale. Great young man to deal with. concerns were addressed during the sale. Great young man to deal with. More
by KPRATT1990
