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Chuck Anderson Ford
Excelsior Springs, MO
1,425 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,425 reviews
Helpful January 15, 2024
I recently had the pleasure of visiting Tim at Chuck Anderson Ford, and I must say, the experience was outstanding. From the moment I walked in, I was greeted warmly by the knowledgeable and friendly st Anderson Ford, and I must say, the experience was outstanding. From the moment I walked in, I was greeted warmly by the knowledgeable and friendly staff. Tim took the time to listen to my concerns and provided expert advice on what vehicle was right for me. I highly recommend Tim, at Chuck Anderson Ford to anyone in need of a reliable and trustworthy automobile. It was a quick and smooth transaction. 5 STARS ⭐️⭐️⭐️⭐️⭐️ More
by Shannon
Employees Worked With
January 15, 2024
I called Tim and asked him to help my aging father in law with a truck purchase. He found the perfect truck and helped my father in law understand the process from start to finish. Went above and beyond to with a truck purchase. He found the perfect truck and helped my father in law understand the process from start to finish. Went above and beyond to make sure everything went smoothly for us. He kept in contact with me through the process to assure us everything was being taken care of. I appreciate his efforts so much. Highly recommend More
by moosefor
Employees Worked With
January 14, 2024
Every person that we talked to was awesome, from answering questions to getting the vehicle that we wanted that fit our price range! Myles was new to the job and did great! He wasn't pushy or tried answering questions to getting the vehicle that we wanted that fit our price range! Myles was new to the job and did great! He wasn't pushy or tried to get us to do something that we were not comfortable with! We left with the thoughts of buying again. More
by willdermoodb
January 05, 2024
Short staffed. Oil change took over an hour. Not very quick. Car sat over 30 minutes with nothing being done. Very disappointed, Miss the old service staff Oil change took over an hour. Not very quick. Car sat over 30 minutes with nothing being done. Very disappointed, Miss the old service staff More
by Pa55word
Verified CustomerDecember 30, 2023
Thank you for your great service and sincere business. I will continue referring you business and God bless you all I will continue referring you business and God bless you all More
by chrisrivas09
December 06, 2023
The employees were very friendly and helpful. The work was done in a timely manner. Highly recommend them! The work was done in a timely manner. Highly recommend them! More
by CINDYS1
December 01, 2023
Very friendly and relaxed atmosphere. Work hard to ensure satisfaction and get it right. Respond quickly to customer inquiries. Work hard to ensure satisfaction and get it right. Respond quickly to customer inquiries. More
by David@PUCKHABER.US
Employees Worked With
Justice Barger
November 28, 2023
Took my truck in to repair the rear slider window that was stuck open. Without even looking at it the service guy says it will be a full rear window replacement and it would cost $1100 and won't be cover was stuck open. Without even looking at it the service guy says it will be a full rear window replacement and it would cost $1100 and won't be covered by warranty. I went to another dealer and got it fixed for $100 under warranty. I'll never go back to Chuck Anderson, they can't be trusted. More
by jshepard64
Employees Worked With
