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Chuck Anderson Ford

Excelsior Springs, MO

4.7
1,482 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,482 reviews

October 07, 2021

Fast friendly. ReferRed me to another store when they couldn’t diagnose my car but we’re very helpful More

by jthies115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Oct 08, 2021 -

Chuck Anderson Ford responded

Sorry we were unable to help, but hopefully you're able to get it sorted out quickly!

October 07, 2021

They are always so friendly and trustworthy. I feel confident they will do what's best for my truck and only suggest what is needed. More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Oct 08, 2021 -

Chuck Anderson Ford responded

Thanks for the kind words Barb!

October 07, 2021

Very good service always friendly don't try to sell what's not needed make us feel like family More

by Barbn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Anderson. Nick anderson, Dustin Rose, Grace Morgan
Oct 08, 2021 -

Chuck Anderson Ford responded

Thanks for your feedback Barb! We appreciate your continued business!

October 06, 2021

Got me in quickly. Was able to watch the techs service my car. Very easy and pleasant. More

by Rhonwilson1180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
Oct 07, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

October 06, 2021

Was very pleased with the service I received on a recalled part that had to be replaced. Will definitely get my business on my 2004 Ranger. And will recommend them to friends and family. More

by Dcchief711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
Oct 07, 2021 -

Chuck Anderson Ford responded

Thanks for your feedback. We're glad we were able to assist!

October 05, 2021

Fast service and very polite. Pricing was great. I would recommend a friend to them More

by bbaguilar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Oct 06, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback about your recent service visit!

October 02, 2021

I couldn't be more satisfied with the work your body shop done on my truck, I haven't seen this kind of quality in a long time, thank you More

by Artie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul and all in the body shop
Oct 04, 2021 -

Chuck Anderson Ford responded

Thanks for such a glowing review of your experience in our body shop!

September 30, 2021

Good job rotated tires how I requested them to do . They explained to me how the transmission settings are on and off More

by BANJOEYES62
Recommend Dealer
Yes
Employees Worked With
Service for oil change
Oct 04, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We can't wait to see you on your next trip.

September 30, 2021

Good job quick polite honest Ford pass well done way to go didn’t try to upsell More

by SEM277054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
Oct 04, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad you enjoyed your visit.

September 30, 2021

Very Professional, Great communication, Friendly, Honest and Fair. Respectful. Addressed all concerns in a timely manner. More

by vromano53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose
Oct 04, 2021 -

Chuck Anderson Ford responded

Thanks for taking the time to leave us your thoughts on your recent service visit!

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