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Chuck Anderson Ford
Excelsior Springs, MO
1,476 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,476 reviews
January 16, 2021
Overall I would give 4 stars out of 5. I'm not sure who in the service department helped me with my appointment when I arrived. Friendly and courteous. in the service department helped me with my appointment when I arrived. Friendly and courteous. More
by Kimpipkin
Verified CustomerEmployees Worked With
Heather Berger
January 15, 2021
We’ve been buying cars from them since 1998. This makes our 10th car/truck purchase. The staff in sales, service and body shop are always ready and willing to help. our 10th car/truck purchase. The staff in sales, service and body shop are always ready and willing to help. More
by KADABRKEMOM
January 15, 2021
My appointment was for an oil/filter change and a slow leak in right front tire. Work was handled in a timely and professional manner. But I’m having a terrible time trying to complete this survey leak in right front tire. Work was handled in a timely and professional manner. But I’m having a terrible time trying to complete this survey More
by EDLINEILEEN
Employees Worked With
Greg Hallgrimson, Dustin Rose
January 13, 2021
We contacted 4 dealerships about fuel module replacement. Dustin was the only service technician to call back when module to be available. Other dealerships apparently didn’t care if we had a mode of transpo Dustin was the only service technician to call back when module to be available. Other dealerships apparently didn’t care if we had a mode of transportation. Chuck Anderson and Service Technician Dustin are high on our customer rating. More
by Ford Explorer
Employees Worked With
Dustin Rose
January 12, 2021
Thank you everyone ! Your service made the frustration of getting stranded by my car a little easier. You’ve been taking care of my car a long time. This time was definitely the best! getting stranded by my car a little easier. You’ve been taking care of my car a long time. This time was definitely the best! More
by Lemon Lady
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
January 10, 2021
I have been dealing with Gregg in service. Oil changes for the last year and just had breaks done. Gregg seems to be very knowledgeable and helpful. F-150. for the last year and just had breaks done. Gregg seems to be very knowledgeable and helpful. F-150. More
by botucker.lawson
Employees Worked With
Heather Berger, Greg Hallgrimson
January 09, 2021
I wish that those replacing the sticker in the windshield would have cleaned up the old one and not left it in pieces on dash. would have cleaned up the old one and not left it in pieces on dash. More
by daniel.e.wilson
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
January 08, 2021
We’ve always had great service. Never disappointed. We’ve bought several vehicles too. Everyone has always been considerate to us. Thank you so much bought several vehicles too. Everyone has always been considerate to us. Thank you so much More
by Gurns
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
January 05, 2021
Scott was great! He was very friendly and he answered all our questions and showed us all the features our new Explorer had to offer. I would definitely recommend him! our questions and showed us all the features our new Explorer had to offer. I would definitely recommend him! More
by Mgoodemimi2
Employees Worked With
Scott Marshall, Elias Bichara
January 03, 2021
I took my car in for three recalls. Did a great job, thanks. Heather was very friendly when picking up my car. Very easy to make the appointment also. thanks. Heather was very friendly when picking up my car. Very easy to make the appointment also. More
by Ruby
Employees Worked With
Heather Berger
