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Chuck Anderson Ford
Excelsior Springs, MO
1,473 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,473 reviews
December 20, 2020
I was broke down with my f250 and towed to Anderson Ford they got me in right away and helped me out to get a hotel room and got my truck repaired this has been the best experience I ever had with a dealers they got me in right away and helped me out to get a hotel room and got my truck repaired this has been the best experience I ever had with a dealership I highly recommended this place to anyone for service and sales. Dustin the service manager was great keeping me informed and stayed on budget truck was ready when they promised very happy with all I was also impressed by the customer service. I had a large horse trailer that. Mike Anderson secured at his private residence for us during the repairs. They even brought it back up hitched to my truck More
by Sfcski1231
Verified Customer
December 19, 2020
Just had my oil changed & tires rotated but they were very kind & no grease on my Steering wheel, so all is great! Thinking of buying a new car next year very kind & no grease on my Steering wheel, so all is great! Thinking of buying a new car next year More
by speedracermel
Employees Worked With
Mark Davis
December 18, 2020
Cody was my sales person. He helped me with finding the right truck that would work with my family. He treated me like family and was very patient with my children. I love my new truck. It handles beautif right truck that would work with my family. He treated me like family and was very patient with my children. I love my new truck. It handles beautifully. I will definitely go back. I totally recommend Chuck Anderson Ford. More
by Savage
Employees Worked With
Other Employees :
Jim Stevens, Katy Davis, Heather Berger, Elias Bichara
December 16, 2020
Had originally made the mistake of going to Dave Littleton Ford where they mansplained check engine light to my fiancé, had only tried them because Of proximity to our home. After making the right c Littleton Ford where they mansplained check engine light to my fiancé, had only tried them because Of proximity to our home. After making the right choice of going to Chuck Anderson Ford to have my recalls fixed, I will no longer go anywhere else, nor will I purchase any future vehicles from anywhere but Chuck Anderson’s. We appreciate the swift and attentive repairs, I had come in for one recall and left with two fixed. 10/10 would recommend to a friend. See y’all when I get my next truck. More
by cody.noeller
Employees Worked With
Dustin Rose
December 13, 2020
Your diesel technician Jordan is great! Very nice to see a young man take pride in what he does! Dustin is great to work with, always going the extra mile for the customer! a young man take pride in what he does! Dustin is great to work with, always going the extra mile for the customer! More
by CASEYANDTOMIA
Employees Worked With
Jordan, Dustin Rose
December 11, 2020
They had said it would take approximately 1 1/2 hours to get my airbags changed out. It took all of 10 minutes. Since I needed to get to work I was very pleased not to have to wait as long for my vehicle. get my airbags changed out. It took all of 10 minutes. Since I needed to get to work I was very pleased not to have to wait as long for my vehicle. I also wouldn’t buy a car from anyone else! 😊 More
by MrsG
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
December 11, 2020
Oil change was very fast and very good work in the service department all around. As well as the tire rotations and they don’t smear oil and grease all over your car like other ford dealers service department all around. As well as the tire rotations and they don’t smear oil and grease all over your car like other ford dealers More
by F150Dude19
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
December 11, 2020
It was the perfect car buying experience! No surprises, no aggravation and everything was exactly as they promised. Couldn’t have been a better experience! no aggravation and everything was exactly as they promised. Couldn’t have been a better experience! More
by Craig
December 10, 2020
Always timely, quality service. On this particular instance the repair shop sent a gentleman to my home to fix recalled airbags. He had the job done in under ten minutes taking no time out of my sched instance the repair shop sent a gentleman to my home to fix recalled airbags. He had the job done in under ten minutes taking no time out of my schedule. Paul Palmer is also excellent to work with. I go to Chuck Anderson for all my vehicle repair needs. More
by RIVERKYLE2
