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Chuck Anderson Ford
Excelsior Springs, MO
1,472 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,472 reviews
November 18, 2020
Very nice people to deal with. No sales pressure. Nice clean dealership. Handy location. Right on my way home from work. Very knowledgeable staff. Pleasant buying experience. clean dealership. Handy location. Right on my way home from work. Very knowledgeable staff. Pleasant buying experience. More
by BCOWAN3115
Verified Customer
November 18, 2020
Thank you for going the extra mile when purchasing my vehicle. I will definitely refer others to your dealership & a special thanks to Scott. Thank You vehicle. I will definitely refer others to your dealership & a special thanks to Scott. Thank You More
by Explorer
November 17, 2020
Everyone in the service department had great communication and were super friendly! They fixed two recalls on our Ford Edge and both times, everyone was awesome. communication and were super friendly! They fixed two recalls on our Ford Edge and both times, everyone was awesome. More
by A.setter
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
November 17, 2020
I had just bought a used suv from them and was unaware of some problems it had. The service department is currently making it right. Very nice of them! Polite and professional, First time I have been hap some problems it had. The service department is currently making it right. Very nice of them! Polite and professional, First time I have been happy with a dealership in a long time! More
by MINGSDIANA
Employees Worked With
Other Employees :
Elias Bichara, Greg Hallgrimson, Dustin Rose, Robert Rosenbaum
November 14, 2020
This was just routine maintenance. An appointment was made at the time desired and a reminder was made a day in advance. Routine oil change was accomplished in less than 30 minutes and I was on my way. made at the time desired and a reminder was made a day in advance. Routine oil change was accomplished in less than 30 minutes and I was on my way. More
by Oyenken
Employees Worked With
Heather Berger, Greg Hallgrimson
November 14, 2020
Very efficient and quick service. Personable and felt safe in the waiting area. Following Covid precautions was able to get an appointment on the day I requested safe in the waiting area. Following Covid precautions was able to get an appointment on the day I requested More
by Curtbev
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
November 14, 2020
Great working with Scott Marshall. He made this the nest car buying experience else ever had. I definitely recommend going to see Scott at Chuck Anderson Ford. car buying experience else ever had. I definitely recommend going to see Scott at Chuck Anderson Ford. More
by MANWTOOLS
Employees Worked With
Scott Marshall, Heather Berger, Elias Bichara
November 13, 2020
Cody our salesman was courteous, knowledgeable and polite. He answered all our questions and if he didn't know the answer he found the answer quickly. Buying our new car was a fun experience. polite. He answered all our questions and if he didn't know the answer he found the answer quickly. Buying our new car was a fun experience. More
by sandrasouthern29
Employees Worked With
November 12, 2020
My experience with trading in my car has been, by far, the WORST dealership experience I've ever had. Heather helped, but never again will I come here. Too many mistakes and shady actions during the entir the WORST dealership experience I've ever had. Heather helped, but never again will I come here. Too many mistakes and shady actions during the entire ordeal. More
by Anonymous
Employees Worked With
Scott Marshall, Heather Berger
November 10, 2020
They were very quick and courteous.I always enjoy the They were very quick and courteous. I always enjoy the service that I receive from Chuck Anderson Ford If anyone needs any work done on their Ford I They were very quick and courteous. I always enjoy the service that I receive from Chuck Anderson Ford If anyone needs any work done on their Ford I am sure to refer them to Chuck Anderson More
by dkyledaily
Employees Worked With
Heather Berger, Greg Hallgrimson
