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Chuck Anderson Ford
Excelsior Springs, MO
1,473 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,473 reviews
November 10, 2020
They were very quick and courteous.I always enjoy the They were very quick and courteous. I always enjoy the service that I receive from Chuck Anderson Ford If anyone needs any work done on their Ford I They were very quick and courteous. I always enjoy the service that I receive from Chuck Anderson Ford If anyone needs any work done on their Ford I am sure to refer them to Chuck Anderson More
by dkyledaily
Verified CustomerEmployees Worked With
Heather Berger, Greg Hallgrimson
November 10, 2020
Chuck Anderson Ford was able to repair our vehicle in one visit. Staff very courteous, very efficient. We are very happy with their service! We know that we can count on them for great work! visit. Staff very courteous, very efficient. We are very happy with their service! We know that we can count on them for great work! More
by MISSOURIGIRL123
November 08, 2020
I have bought my last three vehicles from Ricky Baird. He has always been friendly, honest, and gets us the best possible deal for each vehicle. I will definitely be purchasing any future vehicles from Ricky has always been friendly, honest, and gets us the best possible deal for each vehicle. I will definitely be purchasing any future vehicles from Ricky. More
by lyndsirwilliams
Employees Worked With
November 08, 2020
Best service I have ever received at a dealership. All of the great staff are always so so so so so so helpful great great the great staff are always so so so so so so helpful great great More
by D897
Employees Worked With
Other Employees :
Jim Stevens, Michael Dreke, Heather Berger, Greg Hallgrimson, Dustin Rose
November 07, 2020
Chuck Anderson is a great dealer. They have always done great work with my vehicles whether it be servicing or getting into a newer vehicle. Here recently I did have an issue with some servicing of my vehi great work with my vehicles whether it be servicing or getting into a newer vehicle. Here recently I did have an issue with some servicing of my vehicle, but they did fix the issue as soon as I took it in. I had never had any issues before recent in the 10 years I have been a customer there. They always try to please and are always nice as can be with a smile on their faces. More
by honeymae1955
Employees Worked With
Dustin Rose
November 06, 2020
Best service around, the 3 men I dealt with was very courteous and friendly! I’m very happy with my new car fits me perfectly courteous and friendly! I’m very happy with my new car fits me perfectly More
by DONNACRIPPEN
Employees Worked With
November 06, 2020
Dustin and the team went out of their way to help us with an insurance claim. They were very helpful in expediting our claim and getting us back in our repaired vehicle. an insurance claim. They were very helpful in expediting our claim and getting us back in our repaired vehicle. More
by Craigtrollsten
November 04, 2020
My wife and I are out visiting our kids to meet new grandson, we're from San Diego the morning after we got here I noticed a antifreeze leak my son in law said you guys took care of his families fords grandson, we're from San Diego the morning after we got here I noticed a antifreeze leak my son in law said you guys took care of his families fords so I called and talked to Dustin who took care of the problem the next day. We have purchased a house out here in holt and your dealership will be my new dealership when we move out, thank you so much. More
by Lmh.pengi@att.net
Employees Worked With
Dustin Rose
October 28, 2020
Chuck Anderson is always accommodating! Always keep you well informed on what’s going on. Explains everything very well. Gets the job done in a timely manner! well informed on what’s going on. Explains everything very well. Gets the job done in a timely manner! More
by LITTLEMAC411
Employees Worked With
Heather Berger, Dustin Rose
October 23, 2020
I have bought three vehicles from this dealership and I’ll continue to buy their amazing people,They do Ford a justice.Happy this dealership is close to me. I’ll continue to buy their amazing people,They do Ford a justice.Happy this dealership is close to me. More
by TINA25
Employees Worked With
