Back

Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,474 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
Contact Dealership

1910 West Jesse James Road

Excelsior Springs, MO

64024

Directions

By Type

Showing 1,474 reviews

September 16, 2020

The service great. Friendly and informative about a tire problem I had. There was nail one of the tires. We're new to the dealership More

by RBIRKENESS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hallgrimson
Oct 05, 2020 -

Chuck Anderson Ford responded

Thanks for making your first visit with us! We look forward to continuing to build a relationship with you!

September 13, 2020

Everyone at the dealership is always very friendly. From the service advisor to the young lady I pay when I leave. Whoever brought this group of people together did an outstanding job. More

by KENNETHHAMMONS512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Sisk, Heather Berger, Greg Hallgrimson, Dustin Rose
Oct 05, 2020 -

Chuck Anderson Ford responded

Thanks for the great words Mr. Hammons! We appreciate you choosing to do business with us!

September 12, 2020

Always great customer service received!! Went in for an oil change and battery tested bad. Able to drop in a new battery and get us on our way in a short amount of time. More

by Tammy & Tim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Hallgrimson
Oct 05, 2020 -

Chuck Anderson Ford responded

Thanks guys! We appreciate doing business with you, it's always a pleasure!

September 12, 2020

It was great they kept me up to date with the status of my car. Dustin was more than helpful and I would say did all he could to make the experience easy. More

by hannah11h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Oct 05, 2020 -

Chuck Anderson Ford responded

Thanks for dropping a kind review Hannah! We appreciate your business and look forward to seeing you next time!

September 11, 2020

The deal ship was extremely kind and really helped to make sure I would have a reliable car. I also i appreciate them putting gas in my car. More

by hatchalli1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Chuck Anderson Ford responded

Alli, thank you for your kind words! We hope you enjoy your new vehicle!

September 09, 2020

Very courteous an professional to deal with an made repairs in time frame that I appreciated. The dealership has always had very knowledgeable staff an is the reason I buy my vehicles there More

by MERRITTUC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Sep 11, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback!

September 06, 2020

Cody found a vehicle that was a perfect fit for us. He kept in contact with us during the search, which we appreciated. The purchase went easily and quickly. Everyone we came into contact with at Chuck More

by Mace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Chuck Anderson Ford responded

Thanks for the great review Mace!

September 04, 2020

I had a terrible experience with you guys. You had my car for over a month and failed to keep in contact. I had two rental cars which was another problem for me. My car had splattered coffee in the visor and More

by ROSEMARIEG75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose
Sep 11, 2020 -

Chuck Anderson Ford responded

I am very sorry to hear this Rose. Please shoot me an email with your VIN, I'd like to look in to this a little more. nick.anderson@chuckanderson.com Thanks, Nick Anderson General Manager

September 03, 2020

Fixed quickly and for less than expected Also adjusted the tire pressure. It Rides and handles better than new. Fell back In love W my truy More

by Keithr73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Sisk, Heather Berger, Greg Hallgrimson, Dustin Rose
Sep 11, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We'll see you next time!

September 02, 2020

Great folks and service! I haven't dealt with a better dealership anywhere. Mike Anderson is the owner and is a pleasure to deal with. The service department is excellent! More

by gatordlj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Berger, Greg Hallgrimson
Sep 11, 2020 -

Chuck Anderson Ford responded

Thanks for the great review! We'll see you at your next service appointment!

...
75
...