Back

Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,476 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
Contact Dealership

1910 West Jesse James Road

Excelsior Springs, MO

64024

Directions

By Type

Showing 1,476 reviews

September 03, 2020

Fixed quickly and for less than expected Also adjusted the tire pressure. It Rides and handles better than new. Fell back In love W my truy More

by Keithr73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Sisk, Heather Berger, Greg Hallgrimson, Dustin Rose
Sep 11, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We'll see you next time!

September 02, 2020

Great folks and service! I haven't dealt with a better dealership anywhere. Mike Anderson is the owner and is a pleasure to deal with. The service department is excellent! More

by gatordlj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Berger, Greg Hallgrimson
Sep 11, 2020 -

Chuck Anderson Ford responded

Thanks for the great review! We'll see you at your next service appointment!

September 01, 2020

Cody took very good care of me. He was honest, kind, and I was thrilled to drive away in a brand new car. The process was very smooth and I’ll definitely be back in the future for my next vehicle purchase! More

by fbook09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase!

September 01, 2020

Chuck Anderson Ford is the best dealership I have ever dealt with. Friendly courteous staff. Willing to go the extra mile to help you get the car you want. I wouldn’t go anywhere else. More

by DAWN20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens, Dave Moorhead, Heather Berger, Elias Bichara, Dustin Rose
Sep 01, 2020 -

Chuck Anderson Ford responded

Thanks for the awesome feedback! We're so glad to have you as a part of our family!

August 29, 2020

Did a good job. Will return at next oil change. G o o d j o b do not normally give reviews. Don’t like minimum. Last review I plan on giving until minimum is none away with More

by rcogdill1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Apr 05, 2023 -

Chuck Anderson Ford responded

Thanks for the great feedback on your experience with us!

August 29, 2020

Heather and Dustin are amazing! I trust them and would not take my car anywhere else. They are honest and caring. Thanks for the excellent customer service More

by Pearlzzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Dustin Rose
Aug 31, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback about your recent service experience!

August 28, 2020

Everyone was great and got my vehicle in and out very quickly and everyone was very helpful and very professional and great to work with More

by robertrosenbaum01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Dreke, Scott Marshall, Heather Berger, Greg Hallgrimson, Dustin Rose
Aug 31, 2020 -

Chuck Anderson Ford responded

Thanks Robert! We look forward to seeing you back in the store!

August 27, 2020

Cody is professional, courteous and knowledgable. He guided us through this process and made sure all our questions were answered. Best car buying experience we have ever had! More

by speechabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias Bichara
Aug 31, 2020 -

Chuck Anderson Ford responded

Thanks Abby! Enjoy your new car!

August 27, 2020

Everyone was professional and attentive. Robert answered all of my questions and I was treated as a valued customer the entire time. A great car buying experience. Would definitely recommend! More

by Blynn1238
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elias Bichara, Robert Rosenbaum
Aug 31, 2020 -

Chuck Anderson Ford responded

Thanks for your kind words! We enjoyed meeting you !

August 27, 2020

Very pleasant and efficient to work with. Very ready to help me and answer my questions. Everyone was very courteous and knowledgeable in their positions. Very easy and smooth! More

by JONNA.SCHNURR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Elias Bichara
Aug 31, 2020 -

Chuck Anderson Ford responded

Thanks for taking the time to leave us your feedback!

...
76
...