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Chuck Anderson Ford
Excelsior Springs, MO
1,476 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,476 reviews
August 26, 2020
She has always been good. But the guy in the center desk was Arrogant and didn’t seam like he cared. I can go anywhere else and they are happy to have a customer walk in. I keep getting fliers for quick lan was Arrogant and didn’t seam like he cared. I can go anywhere else and they are happy to have a customer walk in. I keep getting fliers for quick lane no appointment needed but when I ask you don’t offer it More
by LCURFMAN22
Verified CustomerEmployees Worked With
Heather Berger
August 26, 2020
Ricky was awesome to work with!! He made the process super easy and worked with me the best he could! I would HIGHLY recommend him to anyone who is is looking for a car! He explained everything to me an super easy and worked with me the best he could! I would HIGHLY recommend him to anyone who is is looking for a car! He explained everything to me and made sure I knew what was happening! Also, Elias in finance was awesome! He was super helpful and made sure I understood what was happening, which was great as a first time buyer! Thank you both for making my forst car buying experience a great one!! More
by ross.rea86
August 25, 2020
The team at Chuck Anderson Ford are great! We recently The team at Chuck Anderson Ford are great! We recently purchased a 2020 F-150 and they made the entire process extremely easy. It was the best bu The team at Chuck Anderson Ford are great! We recently purchased a 2020 F-150 and they made the entire process extremely easy. It was the best buying experience to date and we would highly recommend them for your next FORD purchase. Thanks Guys! More
by LARRY94
Employees Worked With
August 25, 2020
Cody Anderson was wonderful to work with- very patient and accommodating throughout car buying experience. Was nice to buy from a smaller town dealership where employees working there that day took the and accommodating throughout car buying experience. Was nice to buy from a smaller town dealership where employees working there that day took the time to visit and get to know you. More
by Tracie
August 23, 2020
Cody was great to work with! I truly appreciate him staying late to help me purchase my new car! He was very helpful and personable! staying late to help me purchase my new car! He was very helpful and personable! More
by karlawoolen
August 23, 2020
Great and friendly service.. never not one complaint... they get you in and out and are super friendly along they way...i wouldn't take my vehicle anywhere else they get you in and out and are super friendly along they way...i wouldn't take my vehicle anywhere else More
by Warren
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
August 22, 2020
They are very accommodating i work graveyard and they always do their best to get me in and out ss quick as possible. They are friendly and welcoming. always do their best to get me in and out ss quick as possible. They are friendly and welcoming. More
by FSHARP598
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
August 20, 2020
No one could ask for a more family friendly experience than dealing with Chuck Anderson Ford. From new purchase, finance and service everyone is top notch. It’s always a good experience. than dealing with Chuck Anderson Ford. From new purchase, finance and service everyone is top notch. It’s always a good experience. More
by BCRISLER
Employees Worked With
Heather Berger, Greg Hallgrimson
August 20, 2020
I did not like the fact that they told me the battery was 3 and 1/2 years old so I made app to bring car back They had not put in a new battery like I asked them to do. 3 and 1/2 years old so I made app to bring car back They had not put in a new battery like I asked them to do. More
by reno2
Employees Worked With
Other Employees :
Heather Berger, Greg Hallgrimson, Dustin Rose
August 19, 2020
I got my Expedition in for an oil change and I was in and out in less than a hour. Plus it was located close to my work , so that’s convenient. I will use them again out in less than a hour. Plus it was located close to my work , so that’s convenient. I will use them again More
by Lisa
Employees Worked With
Heather Berger, Greg Hallgrimson
