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Chuck Anderson Ford
Excelsior Springs, MO
1,476 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,476 reviews
August 18, 2020
I have been a satisfied customer for years and bought my vehicle there. Recently I had a regular oil change and front brake replacement. Then I had an issue with the rear drivers side window falling down vehicle there. Recently I had a regular oil change and front brake replacement. Then I had an issue with the rear drivers side window falling down and not going back up. This happened last year with the other rear window.. More
by PENDLETONSANDRA
Verified CustomerEmployees Worked With
Dustin Rose
August 15, 2020
They are great people to deal with! The service is great! Management is great! I have been dealing with them since 1986. Thanks for your service! Management is great! I have been dealing with them since 1986. Thanks for your service! More
by DROSS41
August 14, 2020
Amazing team. Very fast. No haggling. Very good looking team also. I would highly recommend. They have great knowledge and answered every question we had. team also. I would highly recommend. They have great knowledge and answered every question we had. More
by Chizzle1981
August 14, 2020
Everyone was was very friendly and fast to respond to any questions. We are happy with the work and outcome of the things repaired on our truck. questions. We are happy with the work and outcome of the things repaired on our truck. More
by dianashipp
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
August 14, 2020
Fast. Convenient. Comfortable stay for waiting customers. It's ridiculous that your review needs to be 25 words long, when I've stated what was important to me. It's ridiculous that your review needs to be 25 words long, when I've stated what was important to me. More
by Joysburd2b
Employees Worked With
Heather Berger
August 13, 2020
Quick and accurate. Never have had a problem. Atmosphere Quick and accurate. Never have had a problem. Atmosphere is great! Everyone kind and courteous. Keeps you informed on your vehicle progress. Thank y Quick and accurate. Never have had a problem. Atmosphere is great! Everyone kind and courteous. Keeps you informed on your vehicle progress. Thank you Chuck Anderson Ford. More
by Bilton5
Employees Worked With
Greg Hallgrimson
August 13, 2020
I started using Chuck Anderson Ford exclusively 3-4 years ago for all my service needs. As always they perform the work needed on time, and in a professional manner. Great dealer to work with. ago for all my service needs. As always they perform the work needed on time, and in a professional manner. Great dealer to work with. More
by Matthew.s.callaway
Employees Worked With
Other Employees :
Dave Moorhead, Heather Berger, Greg Hallgrimson
August 13, 2020
My experience was great. They found the vehicle I wanted and helped me figure out the right financing for me. Very easy and stress free. and helped me figure out the right financing for me. Very easy and stress free. More
by 2G3rmans
August 12, 2020
Another great car-buying experience with Chuck Anderson Ford My husband and I just bought a 2020 Ford Ranger Lariat and we couldn't be happier. Working with Cody was a pleasure. Highly recommend! My husband and I just bought a 2020 Ford Ranger Lariat and we couldn't be happier. Working with Cody was a pleasure. Highly recommend! More
by stjohnj
August 09, 2020
Used them for years . Typically great service. Had the works recently, didn't check tire pressure even with low tire light on. No carwash or sticker reminder. works recently, didn't check tire pressure even with low tire light on. No carwash or sticker reminder. More
by Arlinemo17
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
