Back

Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,476 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
Contact Dealership

1910 West Jesse James Road

Excelsior Springs, MO

64024

Directions

By Type

Showing 1,476 reviews

July 13, 2020

Very dissapointed that Fors would not cover my failed Transmission Cotrol Module. Known issue unless you have over 150k miles. Very dissapointing from ford motors More

by Ray
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jul 16, 2020 -

Chuck Anderson Ford responded

I'm sorry to hear that Ray.

July 11, 2020

I just moved to Excelsior Springs from Jefferson City, Missouri. The service at Chuck Anderson was so much better than at Jeferson City Ford. I was so pleasantly surprised but the timeliness and doing w More

by Rob.Murphy1012
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jul 16, 2020 -

Chuck Anderson Ford responded

Thanks Rob! Welcome to town!

July 10, 2020

I took my car to them after dealing with a terrible experience at another dealership and they were absolutely amazing! I needed to have my car serviced for its recall and they were able to get me in qu More

by hareynolds95
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Apr 05, 2023 -

Chuck Anderson Ford responded

Thanks for the great feedback on your experience with us!

July 08, 2020

The service I received was quick and good. Only one person had on a mask, I had to supply mask for driver of my car More

by Marcia
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Apr 05, 2023 -

Chuck Anderson Ford responded

Thanks for the great feedback on your experience with us!

July 07, 2020

Friendly no pushey salesman 1:40 minutes from test drive to vehicle detail paperwork was very fast and knowledgeable of vehicle we bought would recommend to anyone More

by HEATHER_R_BALES
Recommend Dealer
Yes
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Dreke, Scott Marshall, Elias Bichara, Robert Rosenbaum
Jul 08, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback Heather, enjoy your new-to-you ride!

July 07, 2020

Bought a 2020 Transit. Was easy and fast. Great service. Now I'm writing stupid things to fill up this ridiculous twenty five word minimum The people were great. This required review is now wasting my tim More

by STEVE.JENNY27
Recommend Dealer
Yes
Employees Worked With
Elias Bichara, Robert Rosenbaum
Jul 08, 2020 -

Chuck Anderson Ford responded

We hope you enjoy your Transit Connect! The 25 word minimum isn't our rule, it's DealerRater. If you have any questions please feel free to reach out!

July 05, 2020

A quick look on line and made the appointment. Quick response from the dealership and the day of service, a quick in and done. Great dealer. More

by GMS318
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Jul 08, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

July 04, 2020

Scott (my son) was amazing to work with!!! He was not pushy. Extremely honest and knew exactly what I needed to do on my trade and what I wanted. We made the best of both worlds and I left LOVING my new More

by marshagent_99
Recommend Dealer
Yes
Employees Worked With
Scott Marshall, Elias Bichara
Jul 08, 2020 -

Chuck Anderson Ford responded

Thanks for the feedback!

July 04, 2020

Prompt, fast service. Followed COVID guidelines which was appreciated. Car was clean and well cared for. I was in and out in record time. Thanks More

by Jeninmo
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Jul 08, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback!

July 04, 2020

Courteous and Quick The staff is awesome and the service is #1. We were in and out under the time they said it would take. Highly recommend this dealership. More

by batch.family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Heather Berger, Greg Hallgrimson, Dustin Rose
Jul 08, 2020 -

Chuck Anderson Ford responded

We look forward to seeing you next time!

...
82
...