
Chuck Anderson Ford
Excelsior Springs, MO
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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We needed to get the recall for the airbag taken care of and was able to get an appointment scheduled at a convenient time. We also needed a Missouri vehicle inspection at the same time. They were both take and was able to get an appointment scheduled at a convenient time. We also needed a Missouri vehicle inspection at the same time. They were both taken care of in a very timely manner. The service department was easy to work with and kept us informed of the progress. Would definitely recommend them and will have any future services taken care of there. More
Service and employees are exceptional. The only thing i would recommend is a better check-in counter to walk up to and more spaces to park your vehicle when you arrive. would recommend is a better check-in counter to walk up to and more spaces to park your vehicle when you arrive. More
Great experience. Ricky was awesome. He showed me everything on the car and how it worked. Very friendly and courteous. Paperwork was easy and explained. everything on the car and how it worked. Very friendly and courteous. Paperwork was easy and explained. More
We went to Chuck Anderson for a specific vehicle that I had seen online. They sold it right before we got there. Ricky went above and beyond to find me the exact same vehicle and had it brought to the dea had seen online. They sold it right before we got there. Ricky went above and beyond to find me the exact same vehicle and had it brought to the dealership for me. I absolutely love it. Would definitely recommend Chuck Anderson to anyone looking for a new Ford. More
While buying a car at chuck Anderson I had a good experience. The hospitality Scott provided has been outstanding and he has been there with me for help and questions before and after the sale. This experience. The hospitality Scott provided has been outstanding and he has been there with me for help and questions before and after the sale. This was an easy first time buying experience for me. More
Very good experience. I am happy to support our town by buying here. I am a person of few word so 25 is a lot for me. buying here. I am a person of few word so 25 is a lot for me. More
Best dealership I've ever done business with - bar none. I'll gladly buy from them again. True professionals that represent what every Ford dealership should aim to be like. I'll gladly buy from them again. True professionals that represent what every Ford dealership should aim to be like. More
Scott was terrible. He tried selling me an SUV and said to me “this is a better deal for me anyways because I make more $ off this deal.” He also continuously lied throughout trying to find the best car, to me “this is a better deal for me anyways because I make more $ off this deal.” He also continuously lied throughout trying to find the best car, and when we did, he sold it, refused to tell me, and tricked me into thinking I was picking up my dream car. When I pulled up to the lot he had something different. All he seemed to care about was the money he was making off of me. Terrible first time buying a car experience. I went to Gary Crossley instead and they gave me a better deal. More
Well done. Had several recall items repaired, one of which was a gas tank. Returned with same amount of gas. Social distancing was well done. Although I wasn't happy about having to hold my debit card u which was a gas tank. Returned with same amount of gas. Social distancing was well done. Although I wasn't happy about having to hold my debit card up to the glass separator, I understand. More
Ricky Baird was very nice and great to work with! Some sales people tend to be pushy which will drive me away. He was nothing like that, which made my car purchase experience even better! Everyone was rea sales people tend to be pushy which will drive me away. He was nothing like that, which made my car purchase experience even better! Everyone was really nice there. I HIGHLY recommend if you're looking for a vehicle go see Ricky! More