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Chuck Anderson Ford
Excelsior Springs, MO
1,476 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,476 reviews
April 28, 2020
The guys were a pleasure to deal with, and show they care about your business. They made bringing home a new vehicle hassle free! Oorah! about your business. They made bringing home a new vehicle hassle free! Oorah! More
by Ludvikandrew
April 27, 2020
We recently purchased a jeep. All team members did an excellent job helping to make this purchase smooth. We were very pleased with our experience. Thank you excellent job helping to make this purchase smooth. We were very pleased with our experience. Thank you More
by Jeneewilbanks
April 27, 2020
Small town dealer, locally owned. Great selection on new and used cars, fair prices and quick reliable service. Do yourself a favor and give them a try. and used cars, fair prices and quick reliable service. Do yourself a favor and give them a try. More
by mojoarno
Verified CustomerEmployees Worked With
Other Employees :
Cody Schneiter, Dave Moorhead, Rene Sisk, Heather Berger
April 26, 2020
Scott Marshall was great to work with. I have always had great experience with Chuck Anderson dealership. People have always been courteous and professional . From your service department I have always had great experience with Chuck Anderson dealership. People have always been courteous and professional . From your service department to your sales department. More
by Petehar52
Employees Worked With
Scott Marshall, Elias Bichara
April 25, 2020
I was very pleased with my service. Had to purchase a new vehicle, because mine was shot. From the very beginning everyone courteous and helpful Full disclosure and explanations on the process. No pressure o vehicle, because mine was shot. From the very beginning everyone courteous and helpful Full disclosure and explanations on the process. No pressure or bs!! Really appreciated all the people I dealt with, The sales rep and the gentleman that handled the warranty and finance were excellent. We always take our cars there for service and will continue to use this dealership!! More
by Thompsa974
Employees Worked With
Scott Marshall, Elias Bichara
April 24, 2020
Our experience was wonderful our sales man (Ricky) went above & beyond to help us achieve everything we was hoping for! Elias was very helpful in explaining the ins & outs of all the paperwork. We really a above & beyond to help us achieve everything we was hoping for! Elias was very helpful in explaining the ins & outs of all the paperwork. We really appreciate everyone that helped us in this process!! More
by kristinateegarden
April 23, 2020
Great experience. Easy to work with and fair. Very impressed with the timeliness of the communication and purchase process. Best car buying experience I’ve ever had. impressed with the timeliness of the communication and purchase process. Best car buying experience I’ve ever had. More
by AMOLLOY18
April 22, 2020
Exceptionally kind and curtlous, treated me with respect. Not long in waiting for service very clean and tidy evironment that caugjt my eye quickly. Great waiting area. great overall experience Not long in waiting for service very clean and tidy evironment that caugjt my eye quickly. Great waiting area. great overall experience More
by Reneejohnston55
Employees Worked With
Cody Schneiter
April 19, 2020
Very pleasant and friendly staff. Everyone was helpful and knowledgeable. We will recommend them in the future. Dealership is a local business and we are happy for that. and knowledgeable. We will recommend them in the future. Dealership is a local business and we are happy for that. More
by Dee
Employees Worked With
Other Employees :
Michael Dreke, Scott Marshall, Trevor Shockley, Lane Burch
April 18, 2020
Cannot say enough. I would recommend this service department to everyone! Wonderful people great service at a fairly priced. The first place i take my truck. department to everyone! Wonderful people great service at a fairly priced. The first place i take my truck. More
by Ace2279
