Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chuck Anderson Ford
Excelsior Springs, MO
1,470 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,470 reviews
March 31, 2020
Above and beyond! Couldn’t ask for any better treatment, told them what I was looking for and they ordered it for me! Absolutely love my truck you guys got me everythi Couldn’t ask for any better treatment, told them what I was looking for and they ordered it for me! Absolutely love my truck you guys got me everything I ask for plus some...with the COVID-19 going on they still made sure I got what I needed! Looking forward to many years of business with you! More
by CD.BOOS
Verified Customer
March 25, 2020
Great personalized service Nick Anderson was diligent in finding the car we wanted and made sure we received it in a timely manner. He took care of some problems with the used c Nick Anderson was diligent in finding the car we wanted and made sure we received it in a timely manner. He took care of some problems with the used car that he didn’t have to, but that will make it a much better experience for us. More
by k2thpal
March 23, 2020
Scott made my first buying experience wonderful and as easy as possible! He made sure I understood everything before pitching my vehicle! I highly recommend him! easy as possible! He made sure I understood everything before pitching my vehicle! I highly recommend him! More
by Bailey
Employees Worked With
Scott Marshall
March 21, 2020
Recall for transmission Was contacted to schedule an appt. to make a repair in regards to a transmission recall. Appt. was completed on time with very professional service. Was contacted to schedule an appt. to make a repair in regards to a transmission recall. Appt. was completed on time with very professional service. More
by Lpratt2
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
March 21, 2020
Technician left his ratchet and socket on cowl of vehicle. Luckily I checked the oil level, and found it, took it back to service department. vehicle. Luckily I checked the oil level, and found it, took it back to service department. More
by MPENROD
Employees Worked With
Heather Berger
March 20, 2020
Friendly customer service willingly to work with you to make your appointment fit into your schedule. Prompt at getting oil change done correctly and in a timely manner. make your appointment fit into your schedule. Prompt at getting oil change done correctly and in a timely manner. More
by TAllen
March 18, 2020
We had a great experience buying from Chuck Anderson. Ricky and Cody were both very helpful. We absolutely love our new truck. We are so happy and appreciative. Ricky and Cody were both very helpful. We absolutely love our new truck. We are so happy and appreciative. More
by Andrea
March 17, 2020
This our second vehicle bought at Chuck Anderson Ford using Dreke. Dreke always takes the time to listen to exactly what we want and helps us find the best deal. He doesn’t push and allows us to take our using Dreke. Dreke always takes the time to listen to exactly what we want and helps us find the best deal. He doesn’t push and allows us to take our time making a decision. We will definitely continue to use chuck Anderson ford and dreke for all our vehicle needs. More
by Katelin Jones
Employees Worked With
Michael Dreke
March 16, 2020
No issues. Great communication. Best car buying experience I've had thus far. In and out with the new car in less than an hour. No pressure. experience I've had thus far. In and out with the new car in less than an hour. No pressure. More
by Tobias
Employees Worked With
Jim Stevens, Scott Marshall, Elias Bichara
March 14, 2020
Scott is great. He gave us the time we needed to find what we wanted while not pressuring us. He found and let us test drive each vehicle that met our criteria with a smile on his face. I would highly re what we wanted while not pressuring us. He found and let us test drive each vehicle that met our criteria with a smile on his face. I would highly recommend Scott and Chuck Anderson’s to anyone. More
by egreenwood
Employees Worked With
Jim Stevens, Scott Marshall, Elias Bichara
