Chuck Anderson Ford

Great service and didnt leave me waiting. However I do think you all should do tire rotations with any oil change considering I can go to several places and get it and didnt leave me waiting. However I do think you all should do tire rotations with any oil change considering I can go to several places and get it done for free. Also would be nice if you had discounts for Ford workers. More

Recall work, Ford fusion Office person was very friendly. Offerred to give a ride to work. Quick work, and took care of my concerns. I will be taking my future vehicles here a Office person was very friendly. Offerred to give a ride to work. Quick work, and took care of my concerns. I will be taking my future vehicles here as well. More

Cody is the man. I had an ignorant warranty service. Cody went above the normal/above the call of duty. Don't buy CarShield warranty a little misleading on coverage! I had an ignorant warranty service. Cody went above the normal/above the call of duty. Don't buy CarShield warranty a little misleading on coverage! More

Great service Worked with both Ricky and Josh. Was pretty busy that day and had some problems with some of the paperwork due to me. They worked through it even thou Worked with both Ricky and Josh. Was pretty busy that day and had some problems with some of the paperwork due to me. They worked through it even though it took a bit longer than it should have and we're very patient and friendly. Once the problems in my end were cleared up Ricky kept me up to date as a few thing we're done to the vehicle. Overall a great experience. The other sales members were friendly as well while I waited. More

Wonderful We had a great experience with Michael Dreke. He took care of everything and made the whole thing easy and seamless. We would recommend him to everyon We had a great experience with Michael Dreke. He took care of everything and made the whole thing easy and seamless. We would recommend him to everyone. More

Friendly customer service but poor diagnosis. Brought my van for diagnostic code P0401. They replaced the DPFE sensor and the error cleared but returned after a couple hundred miles. The error ret Brought my van for diagnostic code P0401. They replaced the DPFE sensor and the error cleared but returned after a couple hundred miles. The error returned and on the next dealer visit they wanted to change a knock sensor for $1000. I chose not to spend the money and had to pay $119 for them to tell me there was a problem with a different system. After doing my own research I found the knock sensor is not connected to the P0401. The problem was carbon in the EGR port. The solution was on Youtube yet the service tech never suggested cleaning the carbon. It cost $450 for a dealer to fail and I had to repair it by following youtube vidieos. I expect more from a high cost dealer. More

Great Experience! I’m a busy person, so I need to make deals quickly. For me Michael Dreke made this happen. He allowed me and my wife to work out most of the deal onli I’m a busy person, so I need to make deals quickly. For me Michael Dreke made this happen. He allowed me and my wife to work out most of the deal online so all I had to do was practically just go pick it up. Overall a great Experience and I will try and buy from them again. More

Purchase experience We were in town to get inspections done on others cars. We had a long wait and saw that there were some used Jeeps on the lot. We initially came over We were in town to get inspections done on others cars. We had a long wait and saw that there were some used Jeeps on the lot. We initially came over to look/test drive one. After the test drive we saw the Escapes and liked the look of those. After test driving one we wanted more info on it. Dreke was very personable and friendly through the entire experience. We ended up purchasing the Escape More

Our salesman was awesome!!!! Dreke (Drake) was awesome. My husband hit a deer on the way home Friday morning from a night shift. Car was totaled. Liability insurance only. So he w Dreke (Drake) was awesome. My husband hit a deer on the way home Friday morning from a night shift. Car was totaled. Liability insurance only. So he was not in a good mood. I called Chuck Anderson Ford. Asked for sales. Got Dreke. He was great. Super personable. Super professional. My husband was pissy. Sleep deprived. Hadn't eaten. But I told him to ask for Dreke. By the time I got off work that same day Dreke had him in our new 2020 Ford Edge. Randy was in a great mood. We love it. Dreke took us out for lunch. And the rest is history. Ask for Dreke. You won't be disappointed. I can't thank him enough. Tell him Randy Gorham sent you and we will get $100 referral bonus. Lol. Highly highly recommend. More

Amazing!! We had the pleasure of working with Dreke. He was amazing!! He listened to what we wanted in my first phone call with him. When we went to the dealer We had the pleasure of working with Dreke. He was amazing!! He listened to what we wanted in my first phone call with him. When we went to the dealership he had two car ready for us to drive. He even went with us to our house to confirm the vehicle would fit in our garage. He goes above and beyond!! More