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Chuck Anderson Ford
Excelsior Springs, MO
1,470 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,470 reviews
January 11, 2020
You're the best. Had a battery go bad, took suv in to service dept. They took unit right inside and replaced battery with a new one, FREE. Couldn't get any better than Had a battery go bad, took suv in to service dept. They took unit right inside and replaced battery with a new one, FREE. Couldn't get any better than this. THANK YOU. More
by echowning
Verified CustomerEmployees Worked With
Dave Moorhead, Heather Berger
January 10, 2020
Excellent dealership to buy from, will try and find ways to make a deal work. Kind and friendly sales team and management. Great dealership to buy from. Repeat Customer. to make a deal work. Kind and friendly sales team and management. Great dealership to buy from. Repeat Customer. More
by DONALPANGBORN
January 06, 2020
After spending most of the day searching for a vehicle, we should have just started at Chuck Anderson Ford who you can trust . Salesman Michael Drake was awesome and we highly recommend him ! Love our Esc we should have just started at Chuck Anderson Ford who you can trust . Salesman Michael Drake was awesome and we highly recommend him ! Love our Escape!!! More
by Gail
Employees Worked With
Michael Dreke
January 05, 2020
Great Service by Great bunch of employees . I was on a short time frame after getting a vehicle totaled on sunday and planning to leave town the following sunday. i walk out of two dealerships I was on a short time frame after getting a vehicle totaled on sunday and planning to leave town the following sunday. i walk out of two dealerships early in the wk because of there attitude in indep. I came to Chucks Anderson's dealership and Nick and i got right to business. We made the deal and Cody and Jim stepped right in to schedule some installations of a couple extras and the paper work got done, this was thur morning , by sat noon everything was completed on my truck and I head out of town in the morning. I met Mr Anderson and want to say they have it going on and know how to provide service . So rare this day and age. Thank you Marvin Porter , Liberty More
by countrynurban
January 04, 2020
Amazing As a woman going to the dealership by myself, you think these car salesmen will try to get over on you because you are a woman and what do we know abo As a woman going to the dealership by myself, you think these car salesmen will try to get over on you because you are a woman and what do we know about buying a vehicle. From the moment I walked in to Chuck Anderson Ford I felt so comfortable and not pressured at all by the car salesman that I dealt with. These guys here were very kind and were on top of everything. I truly appreciated all their help seeing as I was in dire need of a good vehicle. More
by katbecerra14
Employees Worked With
Michael Dreke, Dave Moorhead, Josh Reeves
January 03, 2020
Excellent as usual. I have always had an excellent service job at Chuck Anderson Ford, no problems quick and thorough service every time I visit and look forward to many I have always had an excellent service job at Chuck Anderson Ford, no problems quick and thorough service every time I visit and look forward to many more visits.. More
by echowning
Employees Worked With
Heather Berger
January 02, 2020
New vehicle purchase Rickie Baird, Jim and Josh were great. Made the purchasing process very simple and enjoyable. Will be recommending to our friends and family and co wo Rickie Baird, Jim and Josh were great. Made the purchasing process very simple and enjoyable. Will be recommending to our friends and family and co workers at ford motor company. Thank you Chuck Anderson. More
by HERMIEKC
January 01, 2020
Recall on my F-150 Chuck Anderson went out of their way to help me get a recall fixed on my F-150. They could not of been nice.........these are good people Chuck Anderson went out of their way to help me get a recall fixed on my F-150. They could not of been nice.........these are good people More
by Merriman
Employees Worked With
Other Employees :
Cody in the service department. I don't know his last name. The man who came to my house to fix the recall.
January 01, 2020
Great and friendly service 👍 Scheduled oil changes for all of our vehicles, the 1st 2 were right at opening and they got both in immediately and started. While we waited, my teena Scheduled oil changes for all of our vehicles, the 1st 2 were right at opening and they got both in immediately and started. While we waited, my teenage son was happy that donuts were brought back to the waiting area. Staff was very friendly and sociable as both my son and husband scoped out the mustang on the showroom floor. More
by Kimberly P.
Employees Worked With
Unknown guy in service department, Jim Stevens, Trevor Shockley, Heather Berger
December 28, 2019
Super awesome dealership and experience! I would recommend that dealership to anyone and I flew in from Dallas just to buy this car!! Ricky picked me up from the airport and I was on the road I would recommend that dealership to anyone and I flew in from Dallas just to buy this car!! Ricky picked me up from the airport and I was on the road home in one hour!! More
by oglecpa
Employees Worked With
