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Chuck Anderson Ford
Excelsior Springs, MO
1,470 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,470 reviews
December 24, 2019
Quick service, very friendly! Employees were very friendly. Service had my car in and out in about an hour for The Works & to take care of a programming recall. Employees were very friendly. Service had my car in and out in about an hour for The Works & to take care of a programming recall. More
by kmsz8b
Verified CustomerEmployees Worked With
Cody Schneiter, Heather Berger
December 24, 2019
I’d definitely take my car there again They were able to look at my SUV in a timely manner and were beyond helpful. They were transparent which was appreciated as a young woman. The custome They were able to look at my SUV in a timely manner and were beyond helpful. They were transparent which was appreciated as a young woman. The customer service was great too! More
by Lovemylife
Employees Worked With
Greg Hallgrimson, Josh Harris and the two other gentlemen who worked on my car, Rene Sisk
December 22, 2019
Fast and easy I love how easy it was to go in and get my mom a new car for Christmas this year. She really loves her new car this was the best dealer experience I’v I love how easy it was to go in and get my mom a new car for Christmas this year. She really loves her new car this was the best dealer experience I’ve had in a while. More
by Cooltruck67
Employees Worked With
Other Employees :
Cody, Michael Dreke, Scott Marshall
December 21, 2019
Monthly visit Due to a busy life of work and children, I see them every 6 weeks or so and every time it’s quick, efficient and comfortable! They have coffee and nic Due to a busy life of work and children, I see them every 6 weeks or so and every time it’s quick, efficient and comfortable! They have coffee and nice chairs! Sometimes that’s the only peace I get and I am never disappointed! More
by Chattytytenner
Employees Worked With
Heather Berger
December 20, 2019
Quick and easy Heather is awesome. Pleasant atmosphere. Waiting area was comfortable and someone turned off the impeachment hearings. Thank God. Checking out was eas Heather is awesome. Pleasant atmosphere. Waiting area was comfortable and someone turned off the impeachment hearings. Thank God. Checking out was easy. Service department is great. More
by Pa55word
Employees Worked With
Heather Berger
December 20, 2019
Oil change Work was done in a timely manner. Friendly and good customer service. Price was acceptable and we appreciate the coupons sent to us. I like having a Work was done in a timely manner. Friendly and good customer service. Price was acceptable and we appreciate the coupons sent to us. I like having a clean and comfortable place to wait for my car to get done. More
by Edge driver
Employees Worked With
Dave Moorhead, Heather Berger
December 19, 2019
Tire change Decent. Just didn’t put the spare tire where it needed to go. Just say it in the back of my truck. Other than that, it’s fine. Decent. Just didn’t put the spare tire where it needed to go. Just say it in the back of my truck. Other than that, it’s fine. More
by jakeburge93
Employees Worked With
Scott Marshall, Josh Reeves
December 18, 2019
I will buy more cars or trucks from Chuck Anderson.Ford The salesmen were able to get the best car for me . And I didn't have to spend all day. I was able to get my shopping done. And home before dark. Th The salesmen were able to get the best car for me . And I didn't have to spend all day. I was able to get my shopping done. And home before dark. Thank you all at Chuck Anderson Ford. More
by Pat T
Employees Worked With
Trevor Shockley
December 18, 2019
Great service and didnt leave me waiting. However I do think you all should do tire rotations with any oil change considering I can go to several places and get it and didnt leave me waiting. However I do think you all should do tire rotations with any oil change considering I can go to several places and get it done for free. Also would be nice if you had discounts for Ford workers. More
by cswstew
Employees Worked With
Heather Berger
December 18, 2019
Recall work, Ford fusion Office person was very friendly. Offerred to give a ride to work. Quick work, and took care of my concerns. I will be taking my future vehicles here a Office person was very friendly. Offerred to give a ride to work. Quick work, and took care of my concerns. I will be taking my future vehicles here as well. More
by Phillip810
Employees Worked With
Cody Schneiter
