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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.6
865 Reviews

865 Reviews of Chuck Anderson Ford - Service Center

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September 14, 2018

Oil Change "The Works" They did so much more. They found a nail in my tire. It could not be repaired. They got another one for me within a few hours. I spend a lot of time More

by pam64024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead, Katy Davis, Rene Sisk
Sep 17, 2018 -

Chuck Anderson Ford responded

Thanks for the review Pam!

September 11, 2018

Great place to get service work done Dave was great to work with from scheduling the appointment to paying the bill. Service work was done quickly. The waiting lounge was comfy and mmmm d More

by Jackospades003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead
Sep 11, 2018 -

Chuck Anderson Ford responded

Thanks for the great review Jack! Bring Betty by any time!

September 04, 2018

Another more than satisfactory trip to chuck Anderson Ford I needed new tires and once again received excellent care from the folks in service, parts, and management. All helped decide the right tires for my d More

by EBRINTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Cody Schneiter, Dave Moorhead
Sep 04, 2018 -

Chuck Anderson Ford responded

Thanks for the kind words! We're more than happy to serve you!

September 04, 2018

Perplexing problem We had a sudden loss of ability to start our vehicle. Battery was not the problem. Further search revealed ignition problem that required a part to be More

by EBRINTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Sep 04, 2018 -

Chuck Anderson Ford responded

Thanks for the feedback! Glad we could get you back on the road quicker than expected!

August 27, 2018

Very pleasant Alwsys great and friendly service. Am a long time customer and have never left unsatisfied with any of the customer service reps. Thank you all!! More

by randalrmyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Aug 27, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate your continued support!

August 25, 2018

Perfect, each and every time we come in! As a longtime Chuck Anderson client (45 yrs +) I’ve been through several cars and many service items. Everything has alway been carefully explained as More

by Clyde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead, Katy Davis
Aug 25, 2018 -

Chuck Anderson Ford responded

Thanks Clyde! We always appreciate your business!

August 25, 2018

The Works - oil change, etc. I was very impressed with the employees - very professional and extremely helpful! They even washed my car when they were done! I've never had that More

by VGB101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Aug 26, 2018 -

Chuck Anderson Ford responded

Thank you for letting us know that you enjoyed your experience!

August 25, 2018

Exp Oil Change Excellent customer service and work on vehicle. Able to schedule a time that was convenient and completed work in a timely manner. Always use their More

by Tmurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Aug 25, 2018 -

Chuck Anderson Ford responded

Thanks for the great feedback!

August 23, 2018

Service As always, my experience with the service dept. was absolutely outstanding! Always take care of me with a minimum of fuss and answer all my questions More

by JHUSEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Chance Baker, Cody Schneiter, Dave Moorhead
Aug 23, 2018 -

Chuck Anderson Ford responded

Jerry, you're the man! Can't wait for your next visit!

August 08, 2018

Everyone is great I have a Mustang and Mountaineer. Since we moved here from New Jersey 9 1/2 years ago, I have used this service center, They have always tried their More

by GKCOPPLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Cody Schneiter, Dave Moorhead, Katy Davis, Rene Sisk
Aug 08, 2018 -

Chuck Anderson Ford responded

Thank you for the kind words! We are happy to have become your hometown dealer!