Post pandemic, I feel very fortunate to have found Bryan Welch. As society was attempting to normalize, I was looking to purchase a new vehicle. Despite the chaos Chuck Hutton Toyota worked hard to make the car buying process safe and comfortable. Further, Brian and Chuck Hutton Toyota worked hard to keep the pricing reasonable despite a shortage of vehicles.
Bryan worked closely with me from the beginning of the inquiry process through the culmination of the transaction. He still keeps in touch with me today, ensuring that I am completely satisfied with my new vehicle. He took care of all the administrative work as well as ensuring the vehicle looked spotless when I picked it up.
He is incredibly knowledgeable on Toyota’s. He answered any questions I had and has addressed any concerns I brought to his attention. He was transparent with me during the entire process. There were no hidden fees, nothing missing from the vehicle, and the vehicle was as he promised it would be. He strikes me as having a high character in an industry that is know for being less reputable. This was not my experience with Bryan Welch.
My vehicle is exactly as Bryan promised. In fact, the vehicle was missing some very minor cosmetic external badges and Brian insisted we remedy this issue whether I thought it was a big deal or not. He sees vehicles he sales as a representation of himself and his sales process. He stands behind every vehicle he sales and he takes great pride in selling vehicles he believes in. He is readily available to answer an questions a buyer might have and is eager to answer these questions for his customers. He will go the extra mile to ensure your vehicle meets your expectations. He truly stands out amongst his peers.
I highly recommend you contact Brian Welch before you purchase your next vehicle, Toyota or otherwise. Brian has my highest recommendation and moving forward I will not purchase a vehicle without the assistance of Brian Welch.
I will gladly discuss my experience with Brian Welch if anyone has any further questions. Brian has my contact information.