Chuck Nash Chevrolet Buick GMC - Service Center

Great service and Alvin was most helpful. I would highly recommend your dealership to anyone owing a GMC. I would highly recommend your dealership to anyone owing a GMC. More

Ivan at the Service Desk was awesome. He worked as a Technician before, so he knows exactly what he is doing all the way around. He took great care of my truck and I. I drive over 45 minu He worked as a Technician before, so he knows exactly what he is doing all the way around. He took great care of my truck and I. I drive over 45 minutes just too visit this dealership and definitely avoid the ones in Austin. I will continually use them to service my Suburban! More

As always my service advisor Frank Dubison did a fantastic job! He always keeps me informed as to what is being done with my vehicle and my vehicle is always repaired ahead of schedule. If you want fantastic job! He always keeps me informed as to what is being done with my vehicle and my vehicle is always repaired ahead of schedule. If you want a great service experience you cant go wrong with Chuck Nash and ask for the best service advisor they have FRANK DUBISON! More

Those guys are awesome, friendly and attentive to my car needs , I will go back every time needs , I will go back every time More

Great service. Wait area nice and clean. I was attended to promptly and extra work needed was explained clearly. . to promptly and extra work needed was explained clearly. . More

Had warranty work done. Frank Dubuisson was great. Kept Had warranty work done. Frank Dubuisson was great. Kept me informed on every step of process. Very customer friendly. I will definitely be tal Had warranty work done. Frank Dubuisson was great. Kept me informed on every step of process. Very customer friendly. I will definitely be talking with him on future service needs. The work was preformed in a timely fashion. This was the 1st time I used them and glad I did. More

Got our car serviced and was able to get a vehicle in the meantime. Initially thought it was going to take longer, but happy they were able to expedite the service time. meantime. Initially thought it was going to take longer, but happy they were able to expedite the service time. More

I bought a used Encore from Chuck Nash San Marcos. I bought it less then 6 months ago and have already been back too many times for repairs. They changed the brakes before I bought it and forgot to put bought it less then 6 months ago and have already been back too many times for repairs. They changed the brakes before I bought it and forgot to put grease. They said it "should" be ok. They didn't think they were damaged. Not to promising. They also chipped my paint and covered it up with what looks like paint that doesn't match, and didn't care. The service rep who helped me had an I don't care attitude. I took it back for an oil change. Car is running rough. Buzzing sound coming from dash. They think it may be transmission going out. Made arrangements to take it back. Two days later check engine light on, squeeling, and won't stay running. This time the service rep is GREAT! I know he knows how frustrated I am. I am paying so much for a new to me car, working two jobs and having to deal with all this together with having to buy a new battery because the car left me stranded. Needless to say I regret my decision to have bought a car from them. Got a call. Corrosion in the engine. Looks as if maybe this car was in a flood. I asked for them to wait and give me quote before doing work. I received a call saying repairs are done. Wait a minute, I have so many questions. If corrosion is in there and it already caused something to break, damage a coil thingy and my plugs and some. Corrosion already through the engine. Just an accident waiting to happen. More damage will show. I don't like the answers they give me telling me that just the way it is, or they do that sometime. I know there is more corrosion. It's already moved through damaging some things. Did they automagically get it rid of it out of the whole engine? Now I have to take it somewhere else to see so I can take it back to them and prove my case. I am a single mom working two jobs. This is the last thing I need. I guess it will be a call to Mr. Chuck Nash. More

Terrain service Good scheduling options for service, Prompt attention when arriving. Advised of recall service (software). Great performance on servicing Terrain. G Good scheduling options for service, Prompt attention when arriving. Advised of recall service (software). Great performance on servicing Terrain. Great pricing for work performed. Excellent in all areas of performance. More

Poor Service from the service dept. I am very disappointed by the poor customer service received from Chuck Nash service department yesterday. The service rep was very unpleasant to work I am very disappointed by the poor customer service received from Chuck Nash service department yesterday. The service rep was very unpleasant to work with, I know they are overwhelmed and overworked but I am your customer and I can choose to go any where else to get my car fixed but I choose Chuck Nash (for the last time). I was told I would be able to get a loaner since the repairs would take 3-4 days. When I arrived, I was informed there were no loaners available of course I was upset, the service rep told me he was going to double check and make sure there were none available. When he returned he told me “we have a loaner that we were holding for a customer that has been waiting for a week, but I guess we will give it to you”. Really “you guess you will give it to me” I am going to pay Chuck Nash $2,500 to get my vehicle fixed and you “guess” I can use the loaner. The only reason I left my car there was because they had already started working on it. I have bought a couple of vehicles from them and Patrick from the sales team went above and beyond to get what we wanted. I have been pre-approved for my third vehicle but after yesterday I will not be purchasing from them again. The only reason I bought from them the last two times is because I have a family member that works for them. If they can treat me that way I can only imagine how others are being treated. More