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Chuck Nicholson GMC Mazda- Service Center

Dover, OH

4.7
546 Reviews

546 Reviews of Chuck Nicholson GMC Mazda- Service Center

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February 13, 2024

Great customer service and ease of scheduling appt Problem was fixed in a timely manner More

by ehaney83
Recommend Dealer
Yes
Employees Worked With
Randy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Hill
Feb 15, 2024 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and for the 5* review! We're happy to help!

February 10, 2024

I had the oil changed and tires rotated on my 2021 Mazda CX 5. I waited on my vehicle for about 1 hr. and was very satisfied with the service. More

by BECBOOTH
Recommend Dealer
Yes
Feb 13, 2024 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review. We're glad that we were able to make your service experience a positive one.

February 10, 2024

Great service department! They had the issue diagnosed, ordered parts, and had it all fixed in a very timely manner. More

by COLEBABY99
Recommend Dealer
Yes
Feb 13, 2024 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and for the 5* review! We appreciate it!

February 08, 2024

The service dept performed all the requests i gave them; to rotate tires, check battery, change oil. More

by Vickie Sullivan
Recommend Dealer
Yes
Employees Worked With
Cody Toland
Feb 09, 2024 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and for the 5* review. We look forward to continuing to serve you!

February 08, 2024

I bought my car at Chuck Nicholson Dover, OH 3 years ago. Since then they have been servicing my car and I am pleased with the work they have done to keep my car running well. More

by Vickie Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Toland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Toland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Chuck Nicholson GMC Mazda responded

Thank you for your continued business and thanks for the 5* review! We greatly appreciate it and look forward to continuing to serve you in the future!

February 06, 2024

Still an ongoing issue. Bringing back Monday for torque converter replacement. Fluid change. Made it worse. Diagnosed with a bad torque converter. Awaiting getting it back i More

by MILLER_ZACK
Recommend Dealer
Yes
Employees Worked With
Idk. A few people now. All been great
Feb 08, 2024 -

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review. We will continue to do our best to provide you the quality service you deserve.

February 06, 2024

Overall good experience. Website prices vary from actual pricing. Maybe if the pricing can vary not just give the lowest price especially when the price can vary by $100-$200 More

by Jrstrat02
Recommend Dealer
Yes
Employees Worked With
Jim
Feb 08, 2024 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and for the 5* review. Your input is greatly appreciated!

February 01, 2024

We Love Chuck Nicholson. Everything about them. We won't go anywhere else. They are simply the best. The service department is why we kept coming back. Randy Hill is the fine More

by BILLABRAHIMS
Recommend Dealer
Yes
Employees Worked With
Randy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Hill
Feb 05, 2024 -

Chuck Nicholson GMC Mazda responded

Thank you for your service business and thanks for the great 5* review! We appreciate it and we look forward to serving you again.

February 01, 2024

Not a happy camper right now. I don't know how you can tell someone there good to go and then the following Monday tell them they left without paying and that you owe 118.00 More

by hurraypaul
Recommend Dealer
No
Employees Worked With
Randy Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Hill
Feb 06, 2024 -

Chuck Nicholson GMC Mazda responded

Thank you for your input. We do our best to make sure every customer is satisfied, and to correct the course when they are not. As our Service Manager mentioned when he reached out to you, a credit for your inconvenience has been appliied to your account, to use for a future service visit. Thank you again, and please do not hesitate to reach out to us if there is anything further you wish to discuss.

January 31, 2024

Fast service I bought the car there and had work done by you dealership great service. More

by A3308445160
Recommend Dealer
Yes
Feb 01, 2024 -

Chuck Nicholson GMC Mazda responded

Thank you! We appreciate your business and your taking the time to leave us a 5* review!