Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cincinnati MINI
Cincinnati, OH
245 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 245 reviews
June 22, 2025
Excellent presentation of mini . Noah very professional and courtesy . Showroom well kept. Impressive dealership . Final paperwork went well . Noah very professional and courtesy . Showroom well kept. Impressive dealership . Final paperwork went well . More
by Garynrains
Employees Worked With
Eric Schaeper, Noah Oglesby
June 20, 2025
I purchased my Mini in 2021 right of of the showroom floor. The experience I have each and every time I go in for service is phenomenal . Kyle is the best and I am a Mini Customer for life!! floor. The experience I have each and every time I go in for service is phenomenal . Kyle is the best and I am a Mini Customer for life!! More
by Roneshawhite
Employees Worked With
Kyle Fitzgerald, Christina Harp Schultz, Ryan Phillips
June 20, 2025
I love my mini. Usually I have a good experience when servicing it. Not last time. A women helped me I don’t know her name but she lied about the time I arrived told Usually I have a good experience when servicing it. Not last time. A women helped me I don’t know her name but she lied about the time I arrived told me before I made the appointment that it would take 1 1/2 hours but it was much longer and then tried to shame me in a text for her throwing away a key battery. Wish this review would go to her boss More
by Nlaurenzo
Employees Worked With
Christina Harp Schultz
June 18, 2025
Not only were they courteous, they repaired my car quickly. I was actually surprised how fast my car was ready considering what they had to replace on my 2013 model. quickly. I was actually surprised how fast my car was ready considering what they had to replace on my 2013 model. More
by Daisy
Employees Worked With
Kyle Fitzgerald
June 18, 2025
Staff is professional, knowledgeable, helpful and great to work with. I’ve worked with Todd(no longer there) Kristine and Kyle to work with. I’ve worked with Todd(no longer there) Kristine and Kyle More
by terrykmckay
Employees Worked With
I don’t remember his name but he was the service person who test drove my car and diagnosed the problem with my car , Jemar DuBose, Kyle Fitzgerald, Christina Harp Schultz
June 16, 2025
I love Cincinnati Mini’s customer service! They communicate, work with your schedule, and provide a video of their service. They are the best. They communicate, work with your schedule, and provide a video of their service. They are the best. More
by marytaylorwest
Employees Worked With
Kyle Fitzgerald, Christina Harp Schultz, Ryan Phillips
June 16, 2025
I am on my 2nd mini! !! I love them and I love Christina, Ryan. They always take care of me when I come in. They go above and beyond to make sure my needs are met. Last ye !! I love them and I love Christina, Ryan. They always take care of me when I come in. They go above and beyond to make sure my needs are met. Last year Brittany helped me get my dear friend, Rose in her first mini. She absolutely loves it!!! I won’t go anywhere else. Mini owner for life!!! More
by kspenny
Employees Worked With
Brittany Holscher, Christina Harp Schultz, Ryan Phillips
