Cincinnati MINI

Had Service work performed. Kyle was my advisor. All was as explained and promised with a few minor inconveniences. Report indicated that all fluids were topped off and t Kyle was my advisor. All was as explained and promised with a few minor inconveniences. Report indicated that all fluids were topped off and they were not. And service updates on the car were not reset. While not a big deal, it's something g that should have been addressed. Other than that, prompt service, competitive pricing. More

We’ve been doing business with the BMW Store/Mini for approximately 10 cars now, and have been more than pleased with their attention to customer service. Always a great job! approximately 10 cars now, and have been more than pleased with their attention to customer service. Always a great job! More

The service I received was top notch, the check in at the service department was great. The loaner they provided me with was brand new. The technician video they sent me was very informative. All around it w service department was great. The loaner they provided me with was brand new. The technician video they sent me was very informative. All around it was a great experience! More

I purchased my car in 2018, and come back every year. The service is amazing! Everyone makes you feel at home and as soon as you walk through the door the service begins. I love my Mini and it has been The service is amazing! Everyone makes you feel at home and as soon as you walk through the door the service begins. I love my Mini and it has been a great investment for me. If you haven’t been by this dealership, take the time to venture in and look at all that Mini has to offer. You will not be disappointed. Rodney helped me this last time and once again I had an amazing experience. More

I want to say what a good experience we had purchasing our 2019 Mini 4 door hard top. Michael, Joey, and Jack were awesome. our 2019 Mini 4 door hard top. Michael, Joey, and Jack were awesome. More

No pressure sale. Knowledgeable staff willing to do anything to help. Seamless transaction. Would highly recommend. Knowledgeable staff willing to do anything to help. Seamless transaction. Would highly recommend. More

Got me in same day I called, requesting a loaner with service. Service was quick. Only complaint is that my service tech said not to fill gas tank unless I used a significant amount, while the service ad service. Service was quick. Only complaint is that my service tech said not to fill gas tank unless I used a significant amount, while the service advisor I spoke to said he was going to charge me for a gallon of gas used. More

Great service department my service advisor Kyle explained everything to me and what to keep an eye for my service should be explained everything to me and what to keep an eye for my service should be More

Provides great service. I’m on my 4th Mini, my current Mini is 12 years old, Cincinnati Mini has continued the great/honest service I’ve come to expect. Great car, excellent I’m on my 4th Mini, my current Mini is 12 years old, Cincinnati Mini has continued the great/honest service I’ve come to expect. Great car, excellent service. More

I bought my Mini from here in 2009 and I have had the best experience through the years. Their customer service is outstanding! Recently I was there to have maintenance done and Kyle was so informative a best experience through the years. Their customer service is outstanding! Recently I was there to have maintenance done and Kyle was so informative and helpful. He is wonderful to work with. While there, we test drove the new electric cars and Noah in sales was awesome in answering our questions. He was very knowledgeable and made the experience great overall great. This is the best place to buy and maintain a car. More