Cincinnati MINI

They took very good care me and my mini countryman. Their services are wonderful. They care about their customers to make sure that they are satisfied Their services are wonderful. They care about their customers to make sure that they are satisfied More

The service team was great and did a great job of communicating with me on a regular basis. Special shout out to Kyle! communicating with me on a regular basis. Special shout out to Kyle! More

My Mini, now 7 years old and in pristine condition, suddenly developed problems starting. Adam Walsh was on the phone with me, giving me specific insights on what could be wrong and offering assessment suddenly developed problems starting. Adam Walsh was on the phone with me, giving me specific insights on what could be wrong and offering assessments on what it could cost. We’ve owned BMWs and a Mini Countryman over the last 25 years. Not only do we love the car but we appreciate and value every aspect of the service offered. People such as Adam are grounded real people who have deep respect for our time. They care for our pocketbooks like their own. We could not imagine owning any other mske. Thank you Mini for a job well done!! More

Great experience! Michael Goins was simply fabulous to work with. He spent hours with me designing my Mini and I love it! Joey Rhodes and Brittany were equally as go Michael Goins was simply fabulous to work with. He spent hours with me designing my Mini and I love it! Joey Rhodes and Brittany were equally as good. More

The people are nice, knowledgeable and efficient. Always good at explaining what needs to be done and don’t push things that don’t have to get done right now. Always good at explaining what needs to be done and don’t push things that don’t have to get done right now. More

From the sales department to the service department, Cincinnati MINI is simply the best! Thanks for everything Adam! Cincinnati MINI is simply the best! Thanks for everything Adam! More

Polite, dedicated car people who genuinely understand and love what they are selling. Appreciate all they did to make a easy seem less purchase. love what they are selling. Appreciate all they did to make a easy seem less purchase. More

Alex was great! I’d love better follow-up as calls are not returned promptly. I wish there was more than one JACK to help familiarize myself with a complicated das I’d love better follow-up as calls are not returned promptly. I wish there was more than one JACK to help familiarize myself with a complicated dash! I’m old, so i know it will take time! More

Adam was my service advisor for a manufacturer recall. he promptly advised me of what they would be doing, an estimate of time for repair and set me up with a loaner as I live about 75 miles from the deale he promptly advised me of what they would be doing, an estimate of time for repair and set me up with a loaner as I live about 75 miles from the dealership. He called to advise me of their inspection and work needed. I was pleased with their work and will definitely use them in the future. More

Not a cheap repair but upfront and honest. I recommend Cincy Mini. Don’t go to a back yard mechanic. The don’t have the tools or diagnostic equipment to clear the alarms and warning lights. I recommend Cincy Mini. Don’t go to a back yard mechanic. The don’t have the tools or diagnostic equipment to clear the alarms and warning lights. More