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Cincinnati MINI
Cincinnati, OH
248 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 248 reviews
July 02, 2025
Excellent costumer service! Finished in a timely manner and communicated well. Will be back next time for sure. Finished in a timely manner and communicated well. Will be back next time for sure. More
by Annelynnminick
Employees Worked With
Jemar DuBose, Brittany Holscher, Eric Fender, Kyle Fitzgerald, Eric Schaeper
June 25, 2025
We have continued to service our Mini at Cincinnati Mini since 2023. Kyle and his team in the Service Department continue to go above and beyond to take care of us! I will continue all future maintenance ca since 2023. Kyle and his team in the Service Department continue to go above and beyond to take care of us! I will continue all future maintenance care at Cincinnati Mini because of their awesome customer service. Thank you! More
by Angie C.
Employees Worked With
Kyle Fitzgerald
June 23, 2025
You couldn’t ask for better customer service. Kyle and Kristina are the best! They go above and beyond to accommodate! Kyle and Kristina are the best! They go above and beyond to accommodate! More
by Crystal
Employees Worked With
Kyle Fitzgerald, Christina Harp Schultz, Eric Schaeper, Ryan Phillips
June 22, 2025
Excellent presentation of mini . Noah very professional and courtesy . Showroom well kept. Impressive dealership . Final paperwork went well . Noah very professional and courtesy . Showroom well kept. Impressive dealership . Final paperwork went well . More
by Garynrains
Employees Worked With
Eric Schaeper, Noah Oglesby
June 20, 2025
I purchased my Mini in 2021 right of of the showroom floor. The experience I have each and every time I go in for service is phenomenal . Kyle is the best and I am a Mini Customer for life!! floor. The experience I have each and every time I go in for service is phenomenal . Kyle is the best and I am a Mini Customer for life!! More
by Roneshawhite
Employees Worked With
Kyle Fitzgerald, Christina Harp Schultz, Ryan Phillips
June 20, 2025
I love my mini. Usually I have a good experience when servicing it. Not last time. A women helped me I don’t know her name but she lied about the time I arrived told Usually I have a good experience when servicing it. Not last time. A women helped me I don’t know her name but she lied about the time I arrived told me before I made the appointment that it would take 1 1/2 hours but it was much longer and then tried to shame me in a text for her throwing away a key battery. Wish this review would go to her boss More
by Nlaurenzo
Employees Worked With
Christina Harp Schultz
June 18, 2025
Not only were they courteous, they repaired my car quickly. I was actually surprised how fast my car was ready considering what they had to replace on my 2013 model. quickly. I was actually surprised how fast my car was ready considering what they had to replace on my 2013 model. More
by Daisy
Employees Worked With
Kyle Fitzgerald
June 18, 2025
Staff is professional, knowledgeable, helpful and great to work with. I’ve worked with Todd(no longer there) Kristine and Kyle to work with. I’ve worked with Todd(no longer there) Kristine and Kyle More
by terrykmckay
Employees Worked With
I don’t remember his name but he was the service person who test drove my car and diagnosed the problem with my car , Jemar DuBose, Kyle Fitzgerald, Christina Harp Schultz
