Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Cincinnati MINI

Cincinnati, OH

Overview
Reviews
4.9
251 Reviews
Call Dealership (513) 271-8700
View Awards

6131 Stewart Rd

Cincinnati, OH

45227

Directions

By Type

Showing 251 reviews

July 12, 2025

Easy to schedule. Thorough service visit and cost was reasonable. Would recommend and will continue bringing car here More

by Mini mini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Fitzgerald
Report | Print
Jul 13, 2025 -

Cincinnati MINI responded

We're glad to hear you had a positive service experience with us at Cincinnati MINI. Thank you for recommending us. We look forward to serving your vehicle needs in the future.

July 03, 2025

Easy, friendly, prompt. Made the experience Very professional scheduling, uber ride, Communication all timely will continue to use More

by mpippin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Fitzgerald, Christina Harp Schultz, Ryan Phillips
Report | Print
Jul 03, 2025 -

Cincinnati MINI responded

We're glad to hear you had a seamless experience with Cincinnati MINI. Thank you for your support and positive feedback.

July 03, 2025

I always receive the best service, especially from Kyle. Mini has the most awesome employees. More

by Kklodell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Fitzgerald, Christina Harp Schultz
Report | Print
Jul 03, 2025 -

Cincinnati MINI responded

Thank you for sharing your positive experience with Cincinnati MINI. We're glad our team continues to serve you well.

July 02, 2025

Excellent costumer service! Finished in a timely manner and communicated well. Will be back next time for sure. More

by Annelynnminick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jemar DuBose, Brittany Holscher, Eric Fender, Kyle Fitzgerald, Eric Schaeper
Report | Print
Jul 02, 2025 -

Cincinnati MINI responded

Thanks for sharing your experience with us. We're pleased to hear you enjoyed the service and communication during your visit to Cincinnati MINI. Looking forward to seeing you again.

June 25, 2025

We have continued to service our Mini at Cincinnati Mini since 2023. Kyle and his team in the Service Department continue to go above and beyond to take care of us! I will continue all future maintenance ca More

by Angie C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Fitzgerald
Report | Print
Jun 26, 2025 -

Cincinnati MINI responded

Thank you for your continued loyalty. We're glad our team consistently meets your expectations and appreciate the trust you've placed in Cincinnati MINI for servicing your Mini.

June 23, 2025

You couldn’t ask for better customer service. Kyle and Kristina are the best! They go above and beyond to accommodate! More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Fitzgerald, Christina Harp Schultz, Eric Schaeper, Ryan Phillips
Report | Print
June 22, 2025

I have found the dealership to be professional and helpful in servicing my mini cooper. More

by marionginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Harp Schultz
Report | Print
Jun 23, 2025 -

Cincinnati MINI responded

Thank you for sharing your experience with Cincinnati MINI. We're happy to hear our team was able to assist you with servicing your Mini Cooper. Enjoy the ride.

June 22, 2025

Excellent presentation of mini . Noah very professional and courtesy . Showroom well kept. Impressive dealership . Final paperwork went well . More

by Garynrains
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Schaeper, Noah Oglesby
Report | Print
Jun 23, 2025 -

Cincinnati MINI responded

We're glad to hear you were impressed with Cincinnati MINI. Our team takes pride in making the process smooth and professional. If you need anything else, feel free to reach out.

June 20, 2025

I purchased my Mini in 2021 right of of the showroom floor. The experience I have each and every time I go in for service is phenomenal . Kyle is the best and I am a Mini Customer for life!! More

by Roneshawhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Fitzgerald, Christina Harp Schultz, Ryan Phillips
Report | Print
Jun 20, 2025 -

Cincinnati MINI responded

We're pleased to hear that you've consistently had great experiences with our team for your service visits. Your loyalty as a MINI customer is truly valued by all of us at Cincinnati MINI. Thank you for the wonderful review and take care!

June 20, 2025

I love my mini. Usually I have a good experience when servicing it. Not last time. A women helped me I don’t know her name but she lied about the time I arrived told More

by Nlaurenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Harp Schultz
Report | Print
Jun 21, 2025 -

Cincinnati MINI responded

Hello, Your feedback is important to us here, and we would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the level of customer care and communication that you encountered, as well as the wait time that was involved. Please give us a call at a time that is best for you. Thank you, Cincinnati MINI Team (513) 271-8700

1
2
...
26