
Cincinnati MINI
Cincinnati, OH
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Great Experience! The staff was great from the start. We were delighted at their timely responses and courteousness. Natalie found exactly the car we wanted and accom The staff was great from the start. We were delighted at their timely responses and courteousness. Natalie found exactly the car we wanted and accommodated our tight schedule without sacrificing important delivery-day info. More
Made it super easy to lease a new mini! Thrilled with my experience with Travis at this dealership! I traveled from Indy just to work with them because they made it so easy to obtain the ca Thrilled with my experience with Travis at this dealership! I traveled from Indy just to work with them because they made it so easy to obtain the car I wanted. Highly recommended! More
Process of leasing a new Mini was excellent I certainly wasn't surprised by the high level of quality and customer service offered by Cincinnati Mini--as they have an excellent reputation. Trav I certainly wasn't surprised by the high level of quality and customer service offered by Cincinnati Mini--as they have an excellent reputation. Travis Holley made the experience streamlined, effortless, and fun. Having researched a number of Mini model options, I eventually decided on the Cooper "S" Countryman, which I have absolutely loved so far! In the process of deciding, though, Travis made himself always available to promptly provide any information that I needed. --Howard More
Bravo!!!! I was looking for two cars; one for my personal use and another one for marketing my business as a pediatric dentist. I thought the process was going I was looking for two cars; one for my personal use and another one for marketing my business as a pediatric dentist. I thought the process was going to be challenging as I was working with a set budget in mind without sacrificing looks and quality. I left a message for Jay who contacted me almost immediately and worked with me on the phone. After reviewing the numbers and my list of likes and dislikes he gave me a couple of options and invited me to try them at their shop. By the time I went to the dealership, he had already worked all the numbers, gave me the chance to drive the cars from the Mini department but also coordinated a meeting with Susan Ward from the BMW department to consider other options. I ended up getting two cars that day in a matter of a couple of hours!!! Easy, professional, friendly....I am one very happy customer :)---Marie More
Excellent Experience After a difficult & exhaustive search, and a couple of positive experiences visiting Cincinnati Mini, my husband & I had come to the conclusion that w After a difficult & exhaustive search, and a couple of positive experiences visiting Cincinnati Mini, my husband & I had come to the conclusion that we were ready for our first Mini Cooper. We were nearly disappointed when it looked like our perfect choice was not readily available, but Tammie & Louis went out of their way to get us in our perfect Mini. We are truly enjoying our new Mini!! More
Louis, Tammie and Jay After I ordered my car, my sales rep left. Louis picked up the ball and ran for a touch down. He has been great! Tammie went out of her way to ke After I ordered my car, my sales rep left. Louis picked up the ball and ran for a touch down. He has been great! Tammie went out of her way to keep me "motoring" while I waited for my new car to arrive. I cannot thank her, the rest of the staff and Cincinnati Mini enough for making my second mini purchase a breeze. And Jay does excellent tattoos, with a smile. More
Brittany made it happen! Brittany Schlemmer went above and beyond to get me the perfect MINI! Love my new car! She was professional and very helpful! She really worked with Brittany Schlemmer went above and beyond to get me the perfect MINI! Love my new car! She was professional and very helpful! She really worked with us to get the price we needed and the car I wanted! I would recomment working with Brittany to a friend. More
Excellent experience I had an excellent experience working with Brittany at Cincinnati Mini. I started out looking for a new Mini but found it did not fit into my budget. I had an excellent experience working with Brittany at Cincinnati Mini. I started out looking for a new Mini but found it did not fit into my budget. Brittany suggested other options, including a year-old barely driven model. After a test drive, I ended up purchasing it and could not be more pleased. More
Excellent customer service! From beginning to end I had a very nice experience. Was smooth and not high pressure. Brittany did a great job! I would definitely recommend the deale From beginning to end I had a very nice experience. Was smooth and not high pressure. Brittany did a great job! I would definitely recommend the dealer and her to anyone buying a car. More
Outstanding Sales Experience We started looking for a Pre-Owned Mini Cooper in a specific price range several weeks ago. At the time, we were considering paying cash and buying a We started looking for a Pre-Owned Mini Cooper in a specific price range several weeks ago. At the time, we were considering paying cash and buying a car with higher miles and an older model year. There wasn't one currently in inventory, so since we were not in any hurry, Jay kept in touch and let us know if anything came in we might be interested in. As we got more educated on the cars, we later decided we would be better off buying one that was newer and financing the balance so this opened up a lot more possibilities. We decided on a car and went to meet Jay to test drive it and found it to be perfect for our needs. The process was by far the smoothest we have ever encountered at a car dealer. What we were most impressed with was the delivery. Jay spent almost an hour with us going over every detail of the operation of the car, making sure we understood everything from the sound system to the interior and exterior lights, to the proper way to fuel the car without having the check engine light go on. I've never had a salesperson do that with a used car purchase before. He said at the end that our relationship was just beginning and we believe he really means that with his customers. I would have absolutely no hesitation sending a friend to this dealership, and to Jay in particular. We love the car. More