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Cincinnati MINI
Cincinnati, OH
232 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 232 reviews
July 13, 2014
Excellent customer service! From beginning to end I had a very nice experience. Was smooth and not high pressure. Brittany did a great job! I would definitely recommend the deale From beginning to end I had a very nice experience. Was smooth and not high pressure. Brittany did a great job! I would definitely recommend the dealer and her to anyone buying a car. More
by price2014
June 13, 2014
Outstanding Sales Experience We started looking for a Pre-Owned Mini Cooper in a specific price range several weeks ago. At the time, we were considering paying cash and buying a We started looking for a Pre-Owned Mini Cooper in a specific price range several weeks ago. At the time, we were considering paying cash and buying a car with higher miles and an older model year. There wasn't one currently in inventory, so since we were not in any hurry, Jay kept in touch and let us know if anything came in we might be interested in. As we got more educated on the cars, we later decided we would be better off buying one that was newer and financing the balance so this opened up a lot more possibilities. We decided on a car and went to meet Jay to test drive it and found it to be perfect for our needs. The process was by far the smoothest we have ever encountered at a car dealer. What we were most impressed with was the delivery. Jay spent almost an hour with us going over every detail of the operation of the car, making sure we understood everything from the sound system to the interior and exterior lights, to the proper way to fuel the car without having the check engine light go on. I've never had a salesperson do that with a used car purchase before. He said at the end that our relationship was just beginning and we believe he really means that with his customers. I would have absolutely no hesitation sending a friend to this dealership, and to Jay in particular. We love the car. More
by whitetr6
Employees Worked With
Jay Sofranec
June 10, 2014
Very positive experience Enjoyed working with Louis, he was attentive and patient. I would recommend him 100%. The credit approval was efficient. I walked out of there driv Enjoyed working with Louis, he was attentive and patient. I would recommend him 100%. The credit approval was efficient. I walked out of there driving a sparkly clean red Country Man. I will be going back! More
by marizaccohen
Employees Worked With
Louis Velazquez, Louis Velazquez
May 23, 2014
Great Dealership Traded in my Clubman (which they gave me a shocking trade-in value) for a Countryman. All of the sales staff were very friendly and helpful. Everyth Traded in my Clubman (which they gave me a shocking trade-in value) for a Countryman. All of the sales staff were very friendly and helpful. Everything was quick and easy, except for the detailing...but those things take time. Who wants a rush job on a detail? Brittany, Louis, and Natalie were all very knowledgable about Mini's, BMWs and cars in general. The entire team at Cincinnati Mini works together to provide exceptional service. They are all very excited about their new building coming in September. Can't wait to see them all again at my first oil change in 15000 miles. More
by DavidW77
Employees Worked With
Brittany Schlemmer and Conor O'Somachain, Louis Velazquez
April 24, 2014
Fun Car/Great Dealership My wife and I had a great experience from start to finish working with Jay at the Cincinnati Mini Dealer. We purchased a 2014 Countryman S and we had My wife and I had a great experience from start to finish working with Jay at the Cincinnati Mini Dealer. We purchased a 2014 Countryman S and we had a multitude of questions and made numerous changes customizing the car throughout the process. Jay was patient and remained enthusiastic about everything. This is our first Mini and we are having a blast driving this car! Thanks again Jay!!! More
by raybjohnson3
Employees Worked With
Jay Sofranec, Jay Sofranec
April 07, 2014
We recently purchased a new 2013 Mini hardtop and had a great experience working with Jay. He's friendly, attentive, low pressure, and eager to share his enthusiasm for Minis. We got a good deal on the car great experience working with Jay. He's friendly, attentive, low pressure, and eager to share his enthusiasm for Minis. We got a good deal on the car and and I absolutely love it. Will definitely be back in the future! More
by trtoosure
Employees Worked With
Jay, Jay Sofranec
January 06, 2014
We got to the Cincinnati MINI dealer after having an awful "hard sales" experience at Kings Auto Mall, so it was nothing but refreshing and pleasant to work with Matt for his down-to-earth friendly and awful "hard sales" experience at Kings Auto Mall, so it was nothing but refreshing and pleasant to work with Matt for his down-to-earth friendly and sincere service and Tammie's very up front discussion over pricing. We got the exact car my husband wanted for the price better than we expected, it was an absolute win-win for us, YAY!!! Thank you, Matt and Tammie!! More
by thegreenans
Employees Worked With
Matthew Carelock, Tammie Higgins
January 05, 2014
This was our 3rd Mini purchased from Cincinnati Mini. Eric certainly was responsive, helpful and friendly throughout the purchases process. We appreciate none of the dreaded dealership "games", just fair Eric certainly was responsive, helpful and friendly throughout the purchases process. We appreciate none of the dreaded dealership "games", just fair deal with great customer service. Further, we keep coming back to Cincinnati Mini due to the friendly/ease of use service department. Highly recommend Cincinnati Mini! More
by Buckeye560
Employees Worked With
Eric
January 02, 2014
The process was completely painless. Very impressed with Kens attention to detail and straight forward approach. I was able to get out of my old car and into a new one for less than I was paying monthly for Kens attention to detail and straight forward approach. I was able to get out of my old car and into a new one for less than I was paying monthly for the old car. I couldn't be happier. Thanks Cincinnati Mini! More
by nicknrmn9
Employees Worked With
Ken Malinich, Chico Robinson
December 22, 2013
Whitney made the process quick and easy. Even with the coldest day of the year and construction, for me, it was a seamless, relaxing experience. Whitney had 4 cars brought up for me to drive, and even dr coldest day of the year and construction, for me, it was a seamless, relaxing experience. Whitney had 4 cars brought up for me to drive, and even drove me over to the lot to look at options, colors, etc. More
by dmcneal
Employees Worked With
Whitney Lott
