Cincinnati MINI

Adam was my service advisor for a manufacturer recall. he promptly advised me of what they would be doing, an estimate of time for repair and set me up with a loaner as I live about 75 miles from the deale he promptly advised me of what they would be doing, an estimate of time for repair and set me up with a loaner as I live about 75 miles from the dealership. He called to advise me of their inspection and work needed. I was pleased with their work and will definitely use them in the future. More

Not a cheap repair but upfront and honest. I recommend Cincy Mini. Don’t go to a back yard mechanic. The don’t have the tools or diagnostic equipment to clear the alarms and warning lights. I recommend Cincy Mini. Don’t go to a back yard mechanic. The don’t have the tools or diagnostic equipment to clear the alarms and warning lights. More

Had Service work performed. Kyle was my advisor. All was as explained and promised with a few minor inconveniences. Report indicated that all fluids were topped off and t Kyle was my advisor. All was as explained and promised with a few minor inconveniences. Report indicated that all fluids were topped off and they were not. And service updates on the car were not reset. While not a big deal, it's something g that should have been addressed. Other than that, prompt service, competitive pricing. More

We’ve been doing business with the BMW Store/Mini for approximately 10 cars now, and have been more than pleased with their attention to customer service. Always a great job! approximately 10 cars now, and have been more than pleased with their attention to customer service. Always a great job! More

The service I received was top notch, the check in at the service department was great. The loaner they provided me with was brand new. The technician video they sent me was very informative. All around it w service department was great. The loaner they provided me with was brand new. The technician video they sent me was very informative. All around it was a great experience! More

I purchased my car in 2018, and come back every year. The service is amazing! Everyone makes you feel at home and as soon as you walk through the door the service begins. I love my Mini and it has been The service is amazing! Everyone makes you feel at home and as soon as you walk through the door the service begins. I love my Mini and it has been a great investment for me. If you haven’t been by this dealership, take the time to venture in and look at all that Mini has to offer. You will not be disappointed. Rodney helped me this last time and once again I had an amazing experience. More

I want to say what a good experience we had purchasing our 2019 Mini 4 door hard top. Michael, Joey, and Jack were awesome. our 2019 Mini 4 door hard top. Michael, Joey, and Jack were awesome. More

No pressure sale. Knowledgeable staff willing to do anything to help. Seamless transaction. Would highly recommend. Knowledgeable staff willing to do anything to help. Seamless transaction. Would highly recommend. More

Got me in same day I called, requesting a loaner with service. Service was quick. Only complaint is that my service tech said not to fill gas tank unless I used a significant amount, while the service ad service. Service was quick. Only complaint is that my service tech said not to fill gas tank unless I used a significant amount, while the service advisor I spoke to said he was going to charge me for a gallon of gas used. More

Great service department my service advisor Kyle explained everything to me and what to keep an eye for my service should be explained everything to me and what to keep an eye for my service should be More