Cincinnati MINI

I bought my Mini from here in 2009 and I have had the best experience through the years. Their customer service is outstanding! Recently I was there to have maintenance done and Kyle was so informative a best experience through the years. Their customer service is outstanding! Recently I was there to have maintenance done and Kyle was so informative and helpful. He is wonderful to work with. While there, we test drove the new electric cars and Noah in sales was awesome in answering our questions. He was very knowledgeable and made the experience great overall great. This is the best place to buy and maintain a car. More

My experience at Cincinnati MINI was excellent. The sales staff is very professional and willing to address concerns and accommodate requests. I highly recommend this dealership. The sales staff is very professional and willing to address concerns and accommodate requests. I highly recommend this dealership. More

I went to this dealership to complete a recall on my vehicle. They were extremely helpful and easy to work woth vehicle. They were extremely helpful and easy to work woth More

Great dealership. The reservation was easy to make, a loaner was available, and the work was completed as promised. The reservation was easy to make, a loaner was available, and the work was completed as promised. More

Service Department attentive, prompt and professional, everyone at drop off was friendly and made sure my Mini was serviced as scheduled. everyone at drop off was friendly and made sure my Mini was serviced as scheduled. More

I was totally satisfied with the experience from making my appointment, dropping off my vehicle, getting prompt updates and getting my car back repaired. my appointment, dropping off my vehicle, getting prompt updates and getting my car back repaired. More

Thank you for responding so quickly Kyle, I appreciate your heart of service! My car was dropped off Monday and I prepared myself to be without a car for a week but you had my car ready by Tuesday evening your heart of service! My car was dropped off Monday and I prepared myself to be without a car for a week but you had my car ready by Tuesday evening and I was back in my vehicle by Wednesday morning. What felt forever, you made it very seamless. Thank you for your behind the scenes action it truly doesn’t go unnoticed. More

Top notch service! I always come to Cincinnati Mini to get my Cooper serviced. Kyle went above and beyond to take good care of my car. I always come to Cincinnati Mini to get my Cooper serviced. Kyle went above and beyond to take good care of my car. More

Great doing business either way them. No high pressure mumbo jumbo! See Noah for sales 👍 No high pressure mumbo jumbo! See Noah for sales 👍 More

I bought my MINI Clubman at this dealer and recently took it in for service. Among other items, I had an almost-flat tire that had to be replaced. Fortunately I had purchased a wheel and tire service contr it in for service. Among other items, I had an almost-flat tire that had to be replaced. Fortunately I had purchased a wheel and tire service contract with the car. My service advisor, Adam, fought the good fight with Allstate for hours to get the claim filed and accepted. Outstanding service. I was also given a first-class loaner to drive. As always, I received a detailed report from the service technician along with the video. Also appreciated the free car wash at the end. More