Cincinnati MINI

Whitney was very professional. She was friendly,informative and listened to our needs. She helped guide us in our decision to purchase the Mini Cooper Coupe S without giving us the pushy h friendly,informative and listened to our needs. She helped guide us in our decision to purchase the Mini Cooper Coupe S without giving us the pushy hard sell. When the car was delivered, she explained all the instrumentation to us making sure we understood how to operate the vehicle. We found our car buying experience with Whitney to be easy and pleasant. In fact, we have recommended her to three of our friends who are considering purchasing a Cooper in the near future. More

I am very pleased with the super service that I received from Whitney Lott! She was friendly and courteous. She made sure that all of my questions were answered. She was very accomodating in terms of allowi from Whitney Lott! She was friendly and courteous. She made sure that all of my questions were answered. She was very accomodating in terms of allowing me to test drive any of the models that I was interested in. She is very knowledgeable about the Mini line and was very helpful. I truly appreciated her energetic approach to me and the great service that she provided. I would definitely contact her in the future for another car purchase. More

It was a pleasure to work with someone who is both knowledgeable and passionate about the product he sells. I enjoyed the entire experience with Ken and the folks at MINI and I love driving my new co knowledgeable and passionate about the product he sells. I enjoyed the entire experience with Ken and the folks at MINI and I love driving my new coupe! More

As a single woman, buying a car was always stressed-filled for me. Cincinnati Mini and Jay changed all that. Every step of the way was professional. No hard selling, just informing. I woul stressed-filled for me. Cincinnati Mini and Jay changed all that. Every step of the way was professional. No hard selling, just informing. I would recommend Cincinnati Mini and Jay to anyone! More

This was my 10th new car purchase and by far my best experience. The staff at Cincinnati Mini were fantastic to work with. Jay, my motoring advisor, expertly handled my transaction and took the time t experience. The staff at Cincinnati Mini were fantastic to work with. Jay, my motoring advisor, expertly handled my transaction and took the time to show me what each and every button in my new car is for. More

My experience with Cincinnati Mini and Eric was very pleasant. Cincinnati Mini is laid back, casual, and everyone was very friendly and easy to deal with. Eric was very helpful in making decision pleasant. Cincinnati Mini is laid back, casual, and everyone was very friendly and easy to deal with. Eric was very helpful in making decisions and doing the actual ordering. He was then very understanding as I obsessed on where my car was in the ordering, build, and shipping timeline. I had a great experience ordering a car for the first time and very much recommend Cincinnati Mini, and Eric himself. More

The dealership, and in particular, Matthew Carelock, was extraordinarily accommodating. They made any of the cars available to me and family for test driving, were courteous and negotiated in good faith. extraordinarily accommodating. They made any of the cars available to me and family for test driving, were courteous and negotiated in good faith. More

Matt Carelock provided a great buying experience. Matt is a customers salesman and advocate. My wife and I were so impressed with the inventory selection and Matt's advocacy obtaining the best deal for u is a customers salesman and advocate. My wife and I were so impressed with the inventory selection and Matt's advocacy obtaining the best deal for us that we each purchased a Mini Roadster convertible. If you're looking for a car buying ally contact Matt Carelock. More

Jay and the whole crew at Cincinnati MINI were great from the moment we walked in the door and they haven't stopped. The sales staff were all very open, friendly and considerate. Nothing was a "chore" for th the moment we walked in the door and they haven't stopped. The sales staff were all very open, friendly and considerate. Nothing was a "chore" for them. We were given their total attention and never felt rushed or pushed into a decision. Not only did this staff do everything they could to make our purchase exactly what we wanted and a breeze with paperwork etc., they went above and beyond. My husband accidentally left his wallet at the dealership. They turned the place upside down and the wallet was found! I wanted to "personalize" my special mini. Jay and the design group came up with 3 versions of a stripe I could place on my mini!! This was the greatest car buying experience we've had to date, would recommend this staff to all my family and friends! Thanks again for making the purchase of our mini a great time! These guys deserve "5's" across the board! Kathy and Tod More

We received excellent customer service from Eric while buying our Mini. He was knowledgeable, friendly, and very easy to work with during the entire process. buying our Mini. He was knowledgeable, friendly, and very easy to work with during the entire process. More